There are two steps to booking your first appointment with the Wellbeing Service.

Step one: register online

First, register with our service using our online registration form. Continue scrolling for detailed instructions about completing the form.

Wellbeing Service registration form

Step two: contact us to book an appointment

Once you have completed the form, please contact us to book an appointment. You do not need to wait to hear from us, however you will receive a text message letting you know that we have received your form and reminding you to contact us to book an appointment. 

Contact us

If you have already registered

If you have registered previously, you do not need to register again. Please call us on +44 (0)117 328 6268 to book an appointment. 

If you are unable to call, you can email us to book an appointment but, as we are unable to hold appointments, this may take longer.


How to register

  1. Step 1

    • You will need your UWE student username and password.
      • User name: If your name was ‘Jane Anna Bloggs’, your username might have the format ‘ja3-bloggs’.
      • Password: The password for your username will have been emailed to you when you first started at UWE Bristol, and you will have been asked to change it.
    • If you have forgotten your password please contact IT. If you're a new student and wish to discuss wellbeing support before registration, please contact us.
    • You will be asked personal details. 
    • You may want to find a quiet space.
  2. Step 2

    Please note: You do not need to re-register with the Wellbeing Service each academic year. If you have already registered but your details have changed, please let them know when you book your appointment.


    The online registration form, which takes approximately five minutes to complete, is made up of three sections. You don’t have to complete all sections at once – you can come back later to complete the rest. We will securely delete any part-completed forms after seven days of inactivity. 


    If you're unable to complete the online registration form, you can submit a paper registration form which you can print out or collect. For security reasons, if you post your form please only include your eight-digit student number and initials and not your full name on the form. Please post or deliver your registration form to:
    Wellbeing Service
    2FC 50 (Felixstowe Court)
    UWE Bristol, Frenchay Campus
    Coldharbour Lane
    Bristol, BS16 1QY

    If you need assistance, please contact us.

Data protection

When you apply to the Wellbeing Service, you will sign a privacy statement. Please read the Wellbeing Service privacy statement (PDF) for full guidance on how your information is stored and shared.

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