How to get the support you need 24/7

Need somebody to talk to? Between our professional services, external partnerships and the NHS, there is somebody who can help, scroll through the links below for options.

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Face to face UWE Bristol services Online

Wellbeing Service

T: +44 (0)117 32 86268

  • Counselling and mental health support for registered students who need to explore their difficulties in more depth using solution-focused methods. The Wellbeing Service provides structured, appointment-based support.

Online External services

Student Space

  • Student Space is here to make it easier for you to find support.
  • Trusted information, online tools and resources from Student Minds.

Face to face Support today UWE Bristol services

Information Point

T: +44 (0)117 32 85678

  • There are Information Points on each campus. Just drop in to one of them and they'll help you navigate all the support on offer.

Online Self-help UWE Bristol services

Report and Support

  • You can use this online tool to report incidents like bullying either anonymously or with details so we can investigate, plus access practical support and guidance.

Face to face Out of hours Support today UWE Bristol services

24/7 Student support and triage team

T: +44 (0)117 328 4000

  • Please call the 24/7 Student support and triage team via the Serious Concerns line any time of day or night.

Crisis support Online Text Helplines and apps

24/7 Crisis Textline

T: Text 'UWE' to 85258

  • Shout 24/7 Crisis Textline is a service that offers support via text to UWE Bristol students experiencing a mental health crisis.

Helplines and apps Out of hours Telephone

24/7 Student support helpline

T: +44 (0)800 028 3766

  • A free 24/7 helpline provided by Health Assured. Your call will be answered by a trained counsellor, who can listen and offer support on a range of issues, such as bereavement, stress and anxiety, family issues, exam worries and any other concerns you may have.

Face to face Peer support Self-help UWE Bristol services

Wellbeing PAL

  • Develop the skills to survive and thrive through challenges, change and uncertainty by investing in your personal wellbeing.

Peer support UWE Bristol services

Student Reps

  • Student Reps work to create positive changes to the learning experience at UWE Bristol, so if you're having trouble in your course, speak to your rep.

UWE Bristol services Online Peer support Self-help

Student Life Hub

  • For students, led by students.

Crisis support External services Support today

The Bridge

T: +44(0) 117 342 6999

  • The Bridge is a Sexual Assault Referral Centre (SARC). They offer medical care, emotional and psychological support, and practical help to anyone who has been raped or sexually assaulted. Also offer information and support to friends and family if someone you care about has been affected by rape or serious sexual assault. Available 24/7, 365 days a year.

Face to face UWE Bristol services

University Chaplaincy team

T: +44 (0)1173284142

  • The University's Chaplaincy Team are available provide a listening ear and offer spiritual direction to staff and students of all faiths and none.

Online UWE Bristol services

Self-help resources

  • We've developed a number of self-help resource handouts on various topics commonly discussed in counselling, mental health and specialist mentoring support.

Online Support today External services Out of hours

NHS 111

T: 111

  • Answer questions about your main symptom, get advice on where and when to get help, or get a call from a nurse.

UWE Bristol services Face to face Online Telephone

Anti-Sexual Violence Service

  • The Anti-Sexual Violence Service at UWE Bristol offers confidential support if you’ve experienced sexual trauma of any kind, recently or in the past.

Face to face Support today UWE Bristol services

Access Health Services

T: +44 (0)117 32 86666

  • Register as a patient for GP appointments to talk about your health and get access to NHS services, including mental health support.

Crisis support External services Face to face

Bristol Sanctuary

T: +44(0)117 95 42952

  • A supportive place where people experiencing severe emotional distress can go for help outside of normal working hours.

Face to face Peer support External services


T: +44(0)117 95 25742

  • A local black, Asian and minority ethnic-led charity with therapists delivering support, talking therapies and workshops for students experiencing the rigours of university life.

Crisis support Helplines and apps


T: 0800 068 41 41

  • The national charity dedicated to the prevention of young suicide – they can help.

Face to face Self-help Peer support Online Telephone UWE Bristol services

Neurodivergence and mental health support

T: +44 (0)117 32 83589

  • Specialist practitioners offering a range of study support services including groups, workshops, drop-ins, one-to-one support and neurodiversity screening.

Crisis support Helplines and apps


T: 116 123

  • Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal.

Online Self-help Helplines and apps

Student Health App

  • Why Google your symptoms and risk getting overly worried? Download the Student Health App and use it to reduce your worries and know where to go to get the support you need.

Face to face UWE Bristol services Online

Drugs and Alcohol Service


  • Harm reduction advice and support for registered students who want to explore their substance use in more depth. The Drugs and Alcohol Service provides structured, appointment-based support.

External services Face to face

NHS Talking Therapies

  • They offer a range of short-term psychological therapies to adults who live in Bristol, North Somerset and South Gloucestershire and are registered with a GP there.

External services Peer support

Off the Record

  • Off the Record is a mental health social movement by and for young people aged 11-25 living in Bristol and South Gloucestershire.

Helplines and apps Telephone Support today


T: 0117 203 4419

  • Mindline is a free, confidential helpline that anybody in Bristol can call if they need emotional support.
  • The line is staffed by highly trained volunteers who will listen, support callers, and help them to work through their feelings, for up to half an hour per day.

Helplines and apps Online Crisis support

Stay Alive app

  • The Stay Alive app is a pocket suicide prevention resource, packed full of useful information to help you stay safe.

Crisis support External services

Bristol Mental Health

  • Bristol Mental Health provides NHS services to support people experiencing an extreme mental health or emotional crisis.

Face to face Support today UWE Bristol services

Students’ Union Advice Centre

T: +44(0)117 32 82676

  • Gives friendly, non-judgemental and confidential advice about housing, finances, academic issues and more – no appointment necessary.

Face to face Self-help UWE Bristol services

Study skills workshops

  • Manage the stresses caused by academic study by developing the skills you need to succeed.

Face to face Online UWE Bristol services

Student Experience Coaches

  • Student Experience Coaches work with you to help you overcome anxiety connected to your life at university and outside the classroom. They support you to build a plan for defining direction, overcoming obstacles and achieving your aims.

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