Disruption to services

Take a look at the latest UWE Bristol coronavirus guidance

UWE Bristol is providing limited face-to-face support due to coronavirus.

How to get the support you need 24/7

Need somebody to talk to? Between our professional services, external partnerships and the NHS, there is somebody who can help, scroll through the links below for options.

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Face to face UWE Bristol services Online

Wellbeing Service

T: +44 (0)117 32 86268
E: wellbeing@uwe.ac.uk

  • Counselling and mental health support for registered students who need to explore their difficulties in more depth using solution-focused methods. The Wellbeing Service provides structured, appointment-based support.

Face to face Support today UWE Bristol services

Information Point

T: +44 (0)117 32 85678
E: infopoint@uwe.ac.uk

  • There are Information Points on each campus. Just drop in to one of them and they'll help you navigate all the support on offer.

Face to face Support today UWE Bristol services

Students’ Union Advice Centre

T: +44(0)117 32 82676
E: advice@uwe.ac.uk

  • Gives friendly, non-judgemental and confidential advice about housing, finances, academic issues and more – no appointment necessary.

Face to face Self-help UWE Bristol services

Study skills workshops

  • Manage the stresses caused by academic study by developing the skills you need to succeed.

Online Self-help UWE Bristol services

Report and Support

  • You can use this online tool to report incidents like bullying either anonymously or with details so we can investigate, plus access practical support and guidance.

Face to face Peer support Self-help UWE Bristol services

Resilient U

  • Develop the ability to bounce back from life's challenges – better than before – by investing in your resilience.

Online Peer support Self-help Support today UWE Bristol services

Online counselling

  • We’ve teamed up with Kooth Student to provide free, anonymous online accredited counselling by real people during evenings and weekends.

Online UWE Bristol services Support today

Same-day support chats

  • If you're facing a problem which doesn’t fit the criteria of our specialist student support services and you'd like general advice from someone who is sympathetic and objective, we offer same-day short, focused meetings to address your issue and next steps.

Face to face UWE Bristol services Online External services

SafeLink Advice Service

E: Safelinkadvice@uwe.ac.uk

  • They offer confidential support via monthly sessions (third Wednesday of every month) for UWE Bristol staff and students who have experienced any form of sexual violence and/or abuse. Held at the Student Centre in the Farmhouse on Frenchay Campus.

Face to face Out of hours Support today UWE Bristol services

Out of hours team

T: 07814791212
E: outofhours@uwe.ac.uk

  • If you have an issue and it's between 19:00 and 07:00 or on the weekend, ring our out of hours team. They can help you get the answers you need.

Peer support UWE Bristol services

Student Reps

  • Student Reps work to create positive changes to the learning experience at UWE Bristol, so if you're having trouble in your course, speak to your rep.

Self-help UWE Bristol services

Feel Good

E: feelgood@uwe.ac.uk

  • Activities that give you the opportunity to try a wide variety of different health and wellbeing initiatives.

Face to face UWE Bristol services

University Chaplain

T: +44 (0)1173284142
E: chaplaincy@uwe.ac.uk

  • The University's Coordinating Chaplain is available to provide a listening ear and offer spiritual direction irrespective of your beliefs. You can meet on campus or speak on the phone.

Online UWE Bristol services

Self-help resources

  • We've developed a number of self-help resource handouts on various topics commonly discussed in counselling, mental health and specialist mentoring support.

Online Support today External services Out of hours

NHS 111

T: 111

  • Answer questions about your main symptom, get advice on where and when to get help, or get a call from a nurse.

Face to face Support today UWE Bristol services

Access Health Services

T: +44 (0)117 32 86666

  • Register as a patient for GP appointments to talk about your health and get access to NHS services, including mental health support.

Crisis support External services Face to face

Bristol Sanctuary

T: +44(0)117 95 42952
E: awp.bmhsanctuary@nhs.net

  • A supportive place where people experiencing severe emotional distress can go for help outside of normal working hours.

Online External services

Student Space

  • Student Space is here to make it easier for you to find the support you need during the coronavirus pandemic.

Face to face Peer support External services


T: +44(0)117 95 25742
E: clare@nilaari.co.uk

  • A local black, Asian and minority ethnic-led charity with therapists delivering support, talking therapies and workshops for students experiencing the rigours of university life.

Crisis support Helplines and apps


T: 0800 068 41 41
E: pat@papyrus-uk.org

  • The national charity dedicated to the prevention of young suicide – they can help.

Crisis support Online Text Helplines and apps

24/7 Crisis Textline

T: Text 'UWE' to 85258

  • Shout 24/7 Crisis Textline is a service that offers support via text to UWE Bristol students experiencing a mental health crisis.

Crisis support Helplines and apps


T: 116 123
E: jo@samaritans.org

  • Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal.

Online Self-help Helplines and apps

SAM app

  • Understand what causes your anxiety, monitor your anxious thoughts and behaviour and manage anxiety through self-help exercises and reflection.

Online Self-help Helplines and apps

Student Health App

  • Why Google your symptoms and risk getting overly worried? Download the Student Health App and use it to reduce your worries and know where to go to get the support you need.

External services Face to face


  • They offer a range of short-term psychological therapies to adults who live in Bristol, North Somerset and South Gloucestershire and are registered with a GP there.

External services Peer support

Off the Record

  • Off the Record is a mental health social movement by and for young people aged 11-25 living in Bristol and South Gloucestershire.

Helplines and apps Online Crisis support

Stay Alive app

  • The Stay Alive app is a pocket suicide prevention resource, packed full of useful information to help you stay safe.

Crisis support External services

Bristol Mental Health

  • Bristol Mental Health provides NHS services to support people experiencing an extreme mental health or emotional crisis.