Disruption to services

Take a look at the latest UWE Bristol coronavirus guidance

UWE Bristol face-to-face support is not available due to the coronavirus. External providers may also be affected. Please visit their websites for details.

How to get the support you need 24/7

Need somebody to talk to? Between our professional services, external partnerships and the NHS, there is somebody who can help – in the way you'd like it. 

You can search for support options by theme. 

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Type of support:

Crisis support

Bristol Mental Health

  • Bristol Mental Health provides NHS services to support people experiencing an extreme mental health or emotional crisis.

Crisis support

Bristol Sanctuary

T: +44(0)117 95 42952
E: awp.bmhsanctuary@nhs.net

  • A supportive place where people experiencing severe emotional distress can go for help outside of normal working hours.

Crisis support Online Text

24/7 Crisis Textline

T: Text 'UWE' to 85258

  • Shout 24/7 Crisis Textline is a service that offers crisis support to UWE Bristol students via text.

Crisis support


T: 0800 068 41 41
E: pat@papyrus-uk.org

  • The national charity dedicated to the prevention of young suicide – they can help.

Crisis support


T: 116 123
E: jo@samaritans.org

  • Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal.

Face to face Support today

Information Point

T: +44 (0)117 32 85678
E: infopoint@uwe.ac.uk

  • There are Information Points on each campus. Just drop in to one of them and they'll help you navigate all the support on offer.

Face to face Support today

Access Health Services

T: +44 (0)117 32 86666

  • Register as a patient for GP appointments to talk about your health and get access to NHS services, including mental health support.

Face to face Peer support Support today


T: +44(0)117 95 25742
E: nilaari@nilaari.co.uk

  • A local black, Asian and minority ethnic-led charity with therapists delivering support, talking therapies and workshops for students experiencing the rigours of university life.

Face to face Support today

Students’ Union Advice Centre

T: +44(0)117 32 82676
E: advice@uwe.ac.uk

  • Gives friendly, non-judgemental and confidential advice about housing, finances, academic issues and more – no appointment necessary.

Face to face

Wellbeing Service

T: +44 (0)117 32 86268
E: wellbeing@uwe.ac.uk

  • Counselling and mental health support for registered students who need to explore their difficulties in more depth using solution-focused methods. The Wellbeing Service provides structured, appointment-based support.

Face to face

University Chaplain

T: +44 (0)117 32 82334
E: faith@uwe.ac.uk

  • The University Chaplain is available to meet you at all of our campuses and can offer pastoral care conversations and spiritual direction for people of all faiths or none.

Face to face Out of hours Support today

Out of hours team

T: 07814791212
E: outofhours@uwe.ac.uk

  • If you have an issue and it's between 19:00 and 07:00 or on the weekend, ring our out of hours team. They can help you get the answers you need.

Face to face Peer support Self-help

Resilient U

  • Develop the ability to bounce back from life's challenges – better than before – by investing in your resilience.

Face to face Self-help

Study skills workshops

  • Manage the stresses caused by academic study by developing the skills you need to succeed.

Online Peer support Self-help Support today

Online counselling

  • We’ve teamed up with Kooth Student to provide free, anonymous online accredited counselling by real people during evenings and weekends.

Online Self-help

SAM app

  • Understand what causes your anxiety, monitor your anxious thoughts and behaviour and manage anxiety through self-help exercises and reflection.

Online Support today

NHS 111

T: 111

  • Answer questions about your main symptom, get advice on where and when to get help, or get a call from a nurse.

Online Self-help

Student Health App

  • Why Google your symptoms and risk getting overly worried? Download the Student Health App and use it to reduce your worries and know where to go to get the support you need.


Self-help resources

  • We've developed a number of self-help resource handouts on various topics commonly discussed in counselling, mental health and specialist mentoring support.

Online Self-help

Report and Support

  • You can use this online tool to report incidents like bullying either anonymously or with details so we can investigate, plus access practical support and guidance.

Peer support

Student Reps

  • Student Reps work to create positive changes to the learning experience at UWE Bristol, so if you're having trouble in your course, speak to your rep.


Feel Good

E: feelgood@uwe.ac.uk

  • Activities that give you the opportunity to try a wide variety of different health and wellbeing initiatives.


UWE Bristol Sport

E: uwebristolsport@uwe.ac.uk

  • Exercise boosts your mood by releasing endorphins. Regular activity is a great way to manage stress and let off some steam.

Crisis support Out of hours

Crisis support

T: +44(0)7788 725507/+44(0)7814 791212

  • Please contact the Serious Concerns Line if you have urgent concerns about the welfare of a student or need support yourself.