Stay safe on and off campus
What to do in an accident, emergency or fire, how to report something that has made you feel upset or uncomfortable and how to raise a welfare concern.
Emergencies
In the event of an emergency, please phone the University’s emergency number, which is +44 (0)117 328 9999 on a mobile phone or 9999 if you’re using a telephone connected to the University network. There are emergency phones in buildings on campus for you to have direct contact with security staff.
Your call will be answered as a priority by staff trained to respond appropriately and provide assistance. They'll also arrange to guide emergency services to your location.
You can prefix the emergency number into your mobile phone, it is also recorded on the back of your university swipe card.
Something unsafe?
You can report anything that appears unsafe on a campus, either in person at an Information Point or by contacting the Estates and Facilities Helpdesk:
- Tel: +44 (0)117 32 81222 (internal ext 222)
- Email: Facilities@uwe.ac.uk
Please be aware of fire safety arrangements when you're on UWE Bristol premises.
Reporting accidents or near misses
The University requires all its staff, students and visitors to report accidents and incidents that occur when on university premises, or when involved in its activities off-site. This enables the university to carry out an investigation with the aim of trying to prevent them from reoccurring and to make the university a safe place to study and work.
You can report an accident or near-miss (an incident with the potential for injury) using the online form.
Report an accident or near-miss
You can report anything that appears unsafe on a campus, either in person at an Information Point or by contacting the Estates and Facilities Helpdesk:
- Tel: +44 (0)117 32 81222 (internal ext 222)
- Email: Facilities@uwe.ac.uk
If you have difficulty in completing the accident report, please contact safety@uwe.ac.uk, or speak to any member of staff, and they'll complete an online accident report on your behalf. This could be your programme leader, Information Point staff or student accommodation staff.
More information is available on the Accident Reporting privacy notice.
What to do if you need first aid.
Find a first aider
If you or someone you’re with is in need of first aid treatment, please check the closest first aid notice to you for contact details of nearby first aiders. First aid notices are displayed on walls throughout the University, so you should find one near your location.
If you can’t locate a first aider, please call the University's emergency number +44 (0)117 328 9999 on a mobile, or 9999 if you’re using a telephone on the UWE Bristol network.
Please note: First aiders are only permitted to administer first aid. They cannot treat minor illnesses.
Find out more about arrangements at the University from our first aid guide (PDF).
Defibrillators
UWE Bristol has automated external defibrillators (AEDs) that are available to our students, staff, visitors and the local community.
Frenchay Campus
- Next to the bus stop footpath leading to G Block.
- Left of the Centre for Sport entrance.
- By The Students’ Union at UWE, to the left of the entrance to U Block.
- To the right of the Future Space entrance to T Block.
- View a map of defibrillator locations at Frenchay Campus.
Glenside Campus
- On the approach to the main entrance/Information Point, located on the courtyard wall of C Block.
- View a map of the defibrillator location at Glenside Campus.
Bower Ashton Campus
- On the B Block external wall, to the left of the entrance leading to the Information Point.
- View a map of the defibrillator location at Bower Ashton Campus.
Arnolfini (City Campus)
- A defibrillator is located inside the lobby of the Prince Street entrance to the Arnolfini (available whilst the building is open).
How to use a defibrillator
Watch this short video about how to use a defibrillator.
How to use a defibrillator (YouTube)
Fire safety
Read through our fire safety guidance to help you to say safe when you're on UWE Bristol premises, including evacuation support for disabled students.
Speak Up
We want to create an inclusive campus where antisocial attitudes and behaviours are challenged.
Safeguarding
Find out how to raise a safeguarding concern. We take all safeguarding concerns seriously and take proportionate and appropriate action.
Report and support
Our online tool will help you speak up when you see or hear something that's not right.
Bristol Allies
Every student should feel like they belong to our UWE Bristol community. Find out what is an ally, why it's important and how to become one.
Anti-Sexual Violence Service
We offer confidential support if you’ve experienced sexual trauma of any kind, recently or in the past.
Callmy Alert app
Download the free Callmy Alert app so we can contact you instantly in the unlikely event of a major incident at the University.
Callmy alert app"There is a constant 24-hour security presence on site at UWE and they are fantastic in what they do."
Ethan Student
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