Urgent medical care
What to do in an emergency
If there's a life threatening situation on campus call 0117 32 89999 (available 24/7, every day of the year). Put this number in your phone. We'll send staff to help and we'll call the emergency services for you so that they can find you quickly.
If you're off campus, call 999.
Reasons to visit Accident and Emergency (A&E)
A&E (accident and emergency) departments are very busy, so if you have a minor medical issue, you may have to wait a significant time for treatment or you may be directed to a walk-in centre or minor injuries unit.
You should go to Accident and emergency (A&E) for:
- suturing or wound and dressing care
- lacerations, cuts, fractures, severe sprains and strains
- head injuries or loss of consciousness
- broken bones or heavy blood loss
- persistent chest pain or difficulty breathing
Please think carefully before you attend A&E.
Accident and Emergency Centres (A&Es) in Bristol
Near Frenchay CampusSouthmead Hospital
Tel: +44 (0)117 950 5050
Open 24 hours a day, seven days a week.
City centreBristol Royal Infirmary
Upper Maudlin Street
Switchboard: 0117 923 0000
Emergency department: 0117 342 1000
To find your nearest NHS dentist, call the Dental Helpline on +44(0)845 120 6680 or search for a dentist online.Search for a dentist
Managing minor illness - pharmacy support
Minor illnesses, whilst uncomfortable, are not serious and usually settle without any treatment within a week or so. If you think you do need treatment for minor ailments such as coughs and colds, mild eczema, and athlete's foot, they could be treated by going to your pharmacy rather than a Doctor, saving yourself time and trouble.
All pharmacists can recognise many common health complaints. They can give advice or, where appropriate, medicines that will help to clear up the problem. If your problem is more serious and needs the attention of a Doctor, your pharmacist can advise you of this.
Your pharmacist may be able to help with:
- skin conditions, such as mild acne and mild eczema
- coughs and colds, including nasal congestion and sore throat
- minor cuts and bruises
- constipation and haemorrhoids (piles)
- hay fever and allergies
- aches and pains, such as headaches, earache and backache
- indigestion and diarrhoea
- Period pain and thrush
- warts and verrucas, mouth ulcers and cold sores
- athlete's foot.
Walk-in centres and minor injury units
Broadmead GP Walk-In Centre
Broadmead Walk-in Centre Boots (first floor, Galleries) 59 Broadmead Bristol BS1 3EA Tel: +44 (0)117 95 49828 Open Monday to Saturday 08:00-20:00 (Sunday 11:00-17:00)
Southmead Hospital Minor Injury Unit
Westbury-on-Trym Bristol BS10 5NB Tel: +44 (0)117 32 35100 Open 24 hours a day
Yate Minor Injury Unit
Yate West Gate Centre 21 West Walk Yate BS37 4AX Tel: +44(0)1454 31 5355. Open 08:00–20:00, seven days a week
Doctor or walk-in centre
Go to your Doctors or a walk-in centre for:
- muscle and joint injuries, including strains and sprains
- minor cuts
- minor burns and scalds
- bites or infected wounds
- suspected broken bones.
You can also use the NHS health A-Z conditions and treatments guide for information and advice on symptoms, conditions and treatments.