Contact the Wellbeing Service

Tel: +44 (0)117 32 86268

Email: wellbeing@uwe.ac.uk

Wellbeing Service
2FC 50 (Felixstowe Court)
UWE Bristol, Frenchay Campus
Coldharbour Lane
Bristol BS16 1QY

Term times

• Monday to Thursday 08:30–17:00
• Friday 08:30–16:30
  

Out-of-term times

• Monday to Thursday 08:30–16:30
• Friday 08:30–16:00

• The University offers advice and support on what to do in a crisis or serious situation.
• Get crisis support from the 24/7 Crisis Textline by texting 'UWE' to 85258.
• If you require extra support at any time you can contact your local doctor's surgery or the NHS 111 service.
• Alternatively, you can contact The Samaritans on Tel: +44 116 123/Tel: +44 (0)117 98 31000; via email jo@samaritans.org or by visiting their website.

You have the right to request access to your personal data held by the University at any time.

Access your records

We welcome feedback – you can help us improve by contacting us via email at wellbeing@uwe.ac.uk or call us on +44 (0)117 32 86268.

You will be invited to take part in a short survey following each session you attend (it will take no more that one to two minutes) and every year we send out a satisfaction survey. You are welcome to send us your views about how we can improve the service at any point.

If you have a complaint about our service, please contact our team in the first instance and they'll do their best to resolve it for you. Call +44 (0)117 32 86268 and ask to speak with our Team Manager. You may also wish to refer to the UWE Bristol Complaints Procedure.