Information Points

If you need a specific service

Please note: Information Point is there to support you with general enquiries. If you have a query about a specific service, such as accommodation, admissions or IT services, please contact them directly as you will get a faster response.

Contact details for key services

Contact an Information Point

We will aim to triage your query as soon as we can to give the information you need or refer you to the relevant team.

• Email infopoint@uwe.ac.uk.
• Telephone +44 (0)117 32 85678. We are currently open 08:30-17:00 Monday to Thursday and 08:30-16:30 on Fridays.
• Ask a question through infohub.
• Complete a consent form (if you'd like us to talk to a third party on your behalf).
• Tweet us @UWEBristol.

Self-help forms

The following self-help forms are designed to help you through an issue, giving you information along the way and passing unresolved queries straight to the correct department. Please complete the form relevant to your query.

• Registration self-help form - for queries around registering on your course, any errors on your record or invoicing for your fees
• Fees self-help form - for queries around student finance loans, incorrect fees, fees cannot be calculated or payment methods
• Timetabling self-help form - for queries around timetabling issues
• Personal details self-help form - for making changes to your personal details on MyUWE and requesting letters

You can find further information about arriving at UWE and registering on your course on the UWE registration webpages.

To see more information around module and timetable activity change limitations, please see the module change pages.