Information Points
We have Information Points on all our campuses to help answer your questions. Use the links below to find the information you need, contact us or pop in and speak to us.
If you need a specific service
Information Point is there to support you with general enquiries. If you have a query about a specific service, such as accommodation, admissions or IT services, contact them directly as you'll get a faster response.
Contact an Information Point
Find an answer or submit an enquiry in MY STUDENT LIFE – the best way to access valuable information and get your question answered by the most appropriate team.
Information Points
We'll aim to triage your query as soon as we can to give the information you need or refer you to the relevant team.
- Telephone +44 (0)117 32 85678. We are currently open 08:30 to 17:00 Monday to Thursday, and 08:30 to 16:30 on Fridays.
- Complete a consent form if you'd like us to talk to a third party on your behalf.
- Email infopoint@uwe.ac.uk.
Self-help resources
Find an answer in MY STUDENT LIFE by browsing our knowledge articles, or submit an enquiry.
You can find further information about arriving at UWE Bristol and enrolling on your course on the UWE Bristol enrolment webpages.
To see more information around module and timetable activity change limitations, see the module change pages.
Other helpful resources
Download your Council Tax certificate
Guidance on how to download your Council Tax certificate from MYUWE.
Download your bank letter
Guidance on how to download your bank letter from MYUWE.
Change your address
Guidance on how to change your address on MYUWE.
Add your ID card photo
Guidance on how to add your ID card photo to MYUWE.
- D Block – 1D11 (Main entrance)
- Open 08:30–18:30 Monday to Thursday and 08:30–18:00 on Friday (during term time)
- Open 08:30–17:00 Monday to Thursday and 08:30–16:30 on Friday (during vacation times)
Information Points are marked on our Frenchay Campus map.
- Glenside Library - Information Point is open 08:30–17:00 Monday to Thursday and 08:30–16:30 on Friday
Glenside Library is marked on the Glenside Campus map.
- Bower Ashton Campus - open 08:30–17:00 Monday to Friday
- City Campus at Arnolfini - fourth floor - open 08:30–17:00 Monday to Friday
Our Information Point at Bower Ashton is marked on the Bower Ashton Campus map.
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Getting to and from our campuses
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