Accommodation enquiries

Speak to a member of the accommodation team

We are here to help, so please get in touch if you have questions or need any support.

Have a query about the Student Village, Wallscourt Park, Glenside or The Hollies?

• Please email accommodation@uwe.ac.uk or call us on +44 (0)117 32 83601

Have a query about Blenheim, Phoenix Court, Nelson and Drake, Marketgate or Cherry Court?

• Please email uwenoms@unitestudents.com

Have a query about Transom House?

• Please email transomhouse@capitolstudents.com

Have a query about Tower?

• Please email towerreception@collegiate-ac.com

Have a query about Shaftesbury Hall (Cheltenham)?

• Please email Shaftesburyhall@collegiate-ac.com

Have a query about Upper Quay House (Gloucester)?

• Please email upperquayhouse@collegiate-ac.com

Any faults or problems?

We do our best to make sure your accommodation is in good order when you move in. However, if you experience any problems, or find faults when you first get here, please report them to us:

If you have an urgent maintenance issue between 07:30-19:00, please contact your customer service team:

• Email accommodation@uwe.ac.uk or call +44 (0)117 32 83601
• For urgent issues outside of these hours, please contact the Security Control Room on +44 (0)117 32 86404

We’ll deal with problems in order of urgency – less urgent ones may take a little longer to rectify at the start of the academic year.

If you’re living in city centre accommodation, please report any problems to your accommodation reception.

For cleanliness issues in your room, please contact Accommodation as above.

Postal address

Accommodation Services
UWE Bristol
2N2
Frenchay Campus
Coldharbour Lane
Bristol BS16 1QY

General opening times

Stay in touch

Find out the latest about life in student accommodation: 

• Student Life hub
• Student Life Instagram