Contact the Access and Learning Strategies (ALS) team

The Access and Learning Strategies (ALS) Team provides information for the following services, can book service appointments, and help with your next steps after an assessment.

Live chat

Chat to us live:

We are here between 12:00–14:00 Monday to Friday.


Access our Events List to find all our upcoming workshops, drop-ins and support groups.

Enquiries and bookings

The administration team are available for in person enquiries and bookings. Visit Frenchay Library Help Desk and ask to speak to an administrator.

Dyslexia and Specific Learning Difficulties (SpLD)

Specialist one-to-one study skills support

Specialist one-to-one mentoring

Disabled Students' Allowances (DSA) Study Needs Assessments

To book your study needs assessment use the postcode search to find a study needs assessment near you.

For students who have already had their study needs assessment with Access West of England and have any questions, please contact:

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