What a year!
A thank you message from the staff at UWE Bristol for sticking with us in spite of all the challenges that this year has brought.
Library opening times
Ask a Librarian, our 24/7 live chat service will be available over the holidays. Our co-operative partners can help with any research questions. UWE Bristol Library staff will respond to any questions that need extra help from Monday 4 January. No staff will be available during the University closure.
Our libraries remain open during the Christmas vacation, but with the reduced opening hours.
Make sure you check the Christmas vacation access page before you arrive. You must have your student card to get in and borrow any books.
Campus catering outlets and shops
Starbucks on Frenchay Campus will remain open from 10:30–16:30 throughout the Christmas period except Christmas Day and Boxing Day.
See all opening/closing times:
What will be closed?
Most student support services, including the Information Points, will be closed for the duration of the Christmas break. However, the campus is staffed by our security team 24/7 and online wellbeing support is available (details are below).
Wellbeing support over the closure period
If you’re finding things difficult and you need someone to talk to, wellbeing support is available.
Talk to someone online with Kooth Student
You can talk to a counsellor online through Kooth Student. It’s free, confidential and anonymous. They will be available every day, including Christmas Day, Boxing Day and New Year’s Day.
Their regular opening hours are Monday to Friday from 12:00–22:00 and weekends from 18:00–22:00. Their opening hours will be slightly different on the following days:
|Thursday 24 December||16:00-20:00|
|Friday 25 December (Christmas Day)||16:00-20:00|
|Saturday 26 December (Boxing Day)||16:00-20:00|
|Thursday 31 December (New Year's Eve)||12:00-20:00|
|Friday 1 December (New Year's Day)||16:00-20:00|
The Students’ Union at UWE and UWE Bristol, in partnership with Crisis Textline, have launched a 24/7 textline. This service lets you text and access 24/7 crisis support for free. All texts are answered by trained volunteers, with support from experienced clinical supervisors. If you're in distress, text UWE to 85258.
24/7 support from the Samaritans
Wellbeing Service opening hours
The Wellbeing Service will be closed from 16:30 on Friday 18 December 2020 and will re-open from 08:30 on Monday 4 January 2021.
Where to go if you have a problem
24/7 security support
If have a problem on any campus, contact our security team on +44 (0)117 32 86404. They’re available 24 hours a day, every day of the year.
Emergencies on campus
If there’s an emergency on campus, call +44 (0)117 32 89999 (available 24/7, every day of the year). We’ll send staff to help and we’ll call the emergency services for you so that they can find you quickly.
Please inform Accommodation Services if you plan to remain on site over the holidays via your student portal. If you have any questions, please contact Accommodation Services. The Cotswold Customer Service desk on Frenchay Campus will remain open through the winter break, every day between 07:00 and 19:00, so just pop in or call +44(0)117 32 86227 if you have any problems with your accommodation.
An out-of-hours IT support service will be available 24 hours a day, every day over the University closure period – just call +44 (0)117 32 83612.
If something happens over Christmas which might affect your ability to do an assessment, don’t panic. You can read our guidance on the assessment support options, but the best thing to do is to talk to an Information Point as soon as they re-open (Monday 4 January 2021).
Bristol at Christmas
Campus may be quiet, but Bristol’s a great place to be during the festive season – so make the most of the city. Even during the pandemic, there is still plenty to enjoy in and around Bristol over the holidays.
Make the most of the city
- Christmas events from Visit Bristol
- Cabot Circus opening hours
- The Galleries opening hours
- The Mall Cribbs Causeway opening hours
Supermarkets and restaurants
Most supermarkets and restaurants will be open over Christmas (with the exception of Christmas Day) – but double-check their opening hours online before you make the trip. If you’re staying on Frenchay Campus, check the opening hours of Asda Filton, Sainsbury’s Filton or Lidl Stoke Gifford so you can make sure you’re stocked up.
The Students' Union shop (U Block) will also remain open during the holidays, so check the opening hours on Frenchay Campus bars, cafes and shops.