Services

The Easter vacation period officially runs from Monday 11 April - Sunday 24 April. Our campuses will be closed for the Easter weekend, from 17:00 on Thursday 14 April and will re-open from 08:30 on Wednesday 20 April. Most services will be unavailable during this time, but some areas will remain open. You can find out more below.

Please check the Centre for Sport, Centre for Music and The Students’ Union at UWE for their Easter opening hours.

Libraries

If you want to get a head start on some work, the libraries at Frenchay, Glenside and Bower Ashton will be open every day during the Easter weekend and the Easter vacation.

Ask a Librarian, our 24/7 live chat service will be available every day over Easter. Our co-operative partners can help with any research questions. UWE Bristol Library staff will respond to any questions that need extra help from Wednesday 20 April.

Make sure you check the Library opening hours before you arrive. You must have your student card to get in and borrow any books.

Catering outlets and shops

Starbucks on Frenchay Campus will remain open throughout the Easter vacation except on Sunday 17 April. See all opening/closing times:

What will be closed?

Most student support services, including the Information Points, will be closed over the Easter weekend. However, the campus is staffed by our security team 24/7 and online wellbeing support is available.

The Octagon on Frenchay Campus will be open between 08:30-17:00 Monday-Friday over the holidays for students who wish to find a quiet space on campus to relax, pray or meditate. The Muslim prayer rooms on Frenchay Campus (3E041 and 3E044B), and the sanctuary spaces on other UWE campuses (1H013 and 1H013B Glenside, 0B005 Bower Ashton, and 4AF028 Arnolfini) will also be available.

Sanctuary spaces

Health and wellbeing support over the closure period

If you feel unwell

If you need urgent medical help, but it’s not a life-threatening emergency, call NHS 111 or use NHS 111 online. An adviser will take some details and refer you to the best service for your medical needs.

Wellbeing Service opening hours

The Wellbeing Service will be closed from 17:00 on Thursday 14 April 2022 and will re-open from 08:30 on Wednesday 20 April 2022. If you need to talk or raise a concern about yourself or a friend, staff will be available via the Serious Concerns Line during the day and Out of Hours during the evening. 

Talk to someone online with Kooth Student

You can talk to a counsellor online through Kooth Student. It’s free, confidential and anonymous. They will be available every day, including Good Friday and Easter Monday.

Their regular opening hours are Monday to Friday from 12:00-22:00 and weekends from 18:00-22:00. 

24/7 Textline

The Students’ Union at UWE and UWE Bristol, in partnership with Crisis Textline, have launched a 24/7 textline. This service lets you text and access 24/7 crisis support for free. All texts are answered by trained volunteers, with support from experienced clinical supervisors. If you're in distress, text UWE to 85258.

24/7 support from the Samaritans

The Samaritans are available 24 hours a day, every day of the year. Call 116 123 or email jo@samaritans.org.

Wellbeing self-help resources

Our Wellbeing Service has collated a range of self-help resources that you may find useful.

Where to go if you have a problemĀ 

Need to talk or raise a concern about yourself or a friend?

Staff will be available via the Serious Concerns Line during the day and out of hours during the evening. 

24/7 security support

If have a problem on any campus, contact our security team on +44 (0)117 32 86404. They’re available 24 hours a day, every day of the year.

Emergencies on campus

If there’s an emergency on campus, call +44 (0)117 32 89999 (available 24/7, every day of the year). We’ll send staff to help and we’ll call the emergency services for you so that they can find you quickly.

Accommodation

If you have any questions, please contact Accommodation Services. N Block Customer Service desk in N Block on Frenchay Campus will remain open from 08:00-19:00, so just pop in or call +44(0)117 32 83601 if you have any problems with your accommodation.

IT support

Out-of-hours IT support service will be available 24 hours a day, every day over the University closure period – just call +44 (0)117 32 83612.

Assessment support

Assessment deadlines that fall during the Easter closure and other Bank Holidays, will be adjusted to the next day that the University is open. Grace periods and extensions remain as they are regardless of which day they fall on.

If something happens over Easter which might affect your ability to do an assessment, don’t panic. You can read our guidance on the assessment support options, but the best thing to do is to talk to an Information Point as soon as they re-open (Wednesday 20 April).

Making the most out of Bristol

Campus may be quiet, but Bristol’s a great place to be over Easter! 

Make the most of the city

Supermarkets and restaurants

Most supermarkets and restaurants will be open over the Easter weekend but they might operate on reduced opening hours, so make sure you check their opening hours online before you make the trip.

Transport

If you are planning to stay in Bristol over the Easter weekend and wish to travel by public transport you can find the latest service information online.