Which services are available?

The following will be available during the closure period.

  • Accommodation staff
  • Campus libraries
  • IT support
  • Security staff
  • 24/7 student support

City Campus

  • Our City Campus sites will be closed from Friday 3 - Friday 10 April. However Bower Ashton Library and 1B009 Mac Studio will be open.
  • From Monday 13 - Friday 17 April the library, computer suites and programme studios (including Spike Island and Arnolfini) will be available as usual but will close at the earlier time of 17:00.
  • Due to low staffing over the holiday period there will be limited opening of technical workshop facilities and specialist studios. To avoid disappointment it is essential to book through the Student Project Coordinators before Friday 3 April to arrange access. 
  • All City Campus students were sent an email with more information.

What's on?

Student Life will be running games and activities during the university closure period - stay connected and make the most of the break!

View Student Life events

Plus check out events on campus and across the city during the holiday period.

View our events diary

What’s on Bristol

Accommodation opening times

Please inform Accommodation Services if you plan to remain on site over the holidays.

If you have any questions, please get in touch. Either drop in, email accommodation@uwe.ac.uk or call:  +44 (0)117 32 83601

Customer service desk opening times

Frenchay: N Block (2N02 - located at the back of OneZone)

  • Friday 3 April to Sunday 19 April: open from 11:00-16:45
  • Monday 20 April onwards: open as usual.

Frenchay: Cotswold Court

Open as usual.

Glenside Campus (1H29)

  • Friday 3 - Sunday 5 April: closed
  • Monday 6 April, Wednesday 8 April, Friday 10 April, Sunday 12 April, Monday 13 April, Wednesday 15 April, Friday 17 April, Sunday 19 April: 15:00-16:45
  • Monday 20 April onwards open as usual.

When our customer service desks are closed, you can contact our Campus Support team for any urgent issues  +44 (0)117 32 86404.

More information

Catering

Find up-to-date opening hours for catering outlets on UWE Bristol campuses.

Library

  • Campus libraries will be open but not staffed between Friday 3 and Tuesday 7 April. 
  • Check Library opening hours before visiting.
  • You will need your student ID card to gain access to the Library and to borrow books.
  • Our 24/7 live chat service Ask a Librarian will be available to help with research questions.

Library staff will respond to any questions that need extra help from Wednesday 8 April 2026.

Health and wellbeing services

During the closure period, 24/7 student support will be available.

Wellbeing Service

Our Wellbeing Service will be closed from Friday 3 April – Tuesday 7 April inclusive, reopening on Wednesday 8 April 2026.  

Please access the support below during this time.

Student Assistance Programme

If you want to talk to someone, you can access a free 24/7 helpline which you can call for support any time on +44 (0) 800 028 3766.

Your call will be answered by a trained counsellor, and they are able to offer in the moment support and act as a listening ear for a range of issues such as bereavement, stress and anxiety, family issues, exam worries and any other concerns you may have.

Crisis support

In an emergency, call 999, attend A&E or call the 24/07 NHS Mental Health Crisis Response Line on +44 (0) 800 012 6549.

Wisdom app

You can also download Wisdom, an app which offers wellbeing resources and interactive features to support wellness.

It offers a variety of resources and interactive features to support your overall wellness. You might enjoy the Wellbeing trackers, four-week health plans, mini health checks, fitness videos, meditations, recipes and more. Select the contact tab to get instant help though live chat or video call to a counsellor.

Download the Wisdom app and then enter this exclusive UWE Bristol code MHA261053.

Centre for Sport

  • Friday 3 April: closed
  • Saturday 4 April: open as usual
  • Sunday 5 April: open as usual
  • Monday 6 April: closed
  • Tuesday 7 April: closed
  • Wednesday 8 April: open as usual

Where to go if you have a problem

24/7 security support

Campuses will be staffed by our Campus Support Team at all times. If you have a problem on any campus call: +44 (0)117 32 86404.

Emergencies on campus

If there’s an emergency on campus, call +44 (0)117 32 89999.

Staff are available to help 24/7 every day of the year and will call the emergency services for you if required.

Student support

Please see Health and Wellbeing section above.

IT support

  • Our AI chat, in-person web chat and phone lines will remain open 24 hours a day over the closure period.
  • Emails will be responded to from Wednesday 8 April 2026.
  • You can chat with us and find further IT information at IT Service Desk

Student services

If you need to talk or raise a concern about yourself or a friend, 24/7 student support is available. If you need further information, the Information Points open on Wednesday 8 April 2026.

Assessment support

Before the closure

Please check Blackboard for specific details for your modules. 

If you need clarity on assessment deadlines before the closure, please talk to a Information Point adviser before the University closure period.

During the closure

If you encounter unexpected difficulties which affect your ability to do an assessment, you can make use of the late submission window. During this window, you can submit your assignment without penalty.

If the original deadline occurs shortly before the University closure period, the late submission window or deadlines for a reasonable adjustment may fall during the University closure period, please check Blackboard for specific details. 

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