Moving in

You will need to:

• Complete your Accommodation Induction. This will be emailed to you from mid August once your offer is accepted and Advance Rent Payment paid. Once you complete it, you'll also be able to book your arrival slot for Frenchay and Glenside Welcome Weekends.
• Pay for your accommodation through the UWE Bristol accommodation portal
• If you're a UK student, set up a Direct Debit for your rent payment
• If you're an international student, create a Recurring Card Payment, unless you've made other arrangements with us
• Upload your photo in MYUWE
• Bring photographic identification, such your passport or driving licence
• Bring your welcome/student ID number. You'll find this on emails from the University as well as Accommodation Services.

Packing for university is exciting, especially if it's your first time living independently. But what do you actually need to bring? Here's our ultimate guide to packing smart.

Packing for university

You can collect your keys from the start of your contract. Not all contract start dates are the same so please check your start date. You can check it by logging in to our accommodation portal or searching your inbox for the email confirming your accommodation acceptance.

When you arrive, the first thing you'll need to do is pick up your keys or access card so you can get into your building and room. Scroll down for more information on collecting your keys.

Arriving outside of these times

It's not always possible for you to move in during the planned dates or times. If you are unable to arrive during these times, please let us know your plans as soon as possible. Email Accommodation team on accommodation@uwe.ac.uk so that we can arrange an alternative arrival with you.

International arrivals/airport pick-ups

If you are arriving on one of our scheduled airport runs, you will be accompanied and supported throughout your journey, including where to collect your key and student ID.

Moving into city centre accommodation

If you're living in city centre accommodation, our partners, Unite Students, will send you further information and directions about what to do on moving day.

Internet access in our accommodation is provided by ASK4, and you can set up multiple wired and wireless connections easily.

ASK4 has been connecting students to award-winning, superfast broadband and WI-FI for more than 20 years, so you're in good hands for all your internet needs.

How to connect

In your room, connect to "ASK4 Wireless" WI-FI network on your device and following the links to sign up. There is also a poster with sign-up info in your accommodation.

You can also use an ethernet cable to connect your device to the wall port in your room — all rooms have one.

If you already have an account and wish to register a new device, log in at myaccount.ask4.com and follow the prompts to enable your device.

Full info and support is available on the ASK4 website.

We do our best to make sure your accommodation is in good order when you move in. However, if you experience any problems or find any faults when you first get here, please report them to us:

• Email: accommodation@uwe.ac.uk
• Accommodation Customer Services from 11:00-18:45: +44 (0)117 32 83601
• For urgent issues outside of these hours, please contact the Security Control Room on +44 (0)117 32 86404

We'll deal with problems in order of urgency - less urgent ones may take a little longer to rectify at the start of the academic year.

Once Welcome Weekend has finished, you'll need to report your maintenance and pest control issues via the online Student Repair Request portal. 

If you're living in city centre accommodation, please report any problems to your accommodation reception.

So you can settle into your new home, we do not allow visitors to stay overnight until after 1 October.

After this date, you are welcome to have visitors stay with you for up to two nights a week. They must be signed in and follow the same rules as you. Please visit our Student Life pages for more information and to complete the form for overnight guests.

All requests for visitor car parking should be emailed to the Travel team at travel.team@uwe.ac.uk. They must have a minimum of two working days' notice for all campuses due to the limited amount of car parking.

For any urgent requirement for the same or next day visitor parking you should call the Facilities Helpdesk on +44 (0)117 32 81222, they are open Monday to Thursday 08:30-16:30 and Friday 08:30-16:00, closed on weekends.

Students are not able to book visitor car parking directly.