Everything you need to know to prepare and settle into your student accommodation.
You will need to:
- complete your E-Induction
- pay for your accommodation through the UWE Bristol accommodation portal
- if you're a UK student, set up a Direct Debit for your rent payment
- if you're an international student, have arranged a recurring card payment, unless you've made other arrangements with us
- upload your photo onto the MyUWE portal
- bring photographic identification (student ID ideally but if you have not received this, your passport or driving licence)
- bring your welcome/student ID number.
Packing for university is exciting, especially if it's your first time living independently. But what do you actually need to bring? Here's our ultimate guide to packing smart.
You can collect your keys from the start of your contract. Please note not all contract start dates are the same so please check your contract start date by logging in to our accommodation portal (this has been sent to you by email) to read more about your move in date.
When you arrive, the first thing you'll need to do is pick up your keys or access card so you can get into your building and room.
Key collection for Frenchay Campus accommodation
Key collection for Glenside Campus accommodation
Arriving outside of these times
We understand that it is not always possible for you to move-in during the planned dates/times. If you are unable to arrive during these times, please let us know your plans by emailing the accommodation team on firstname.lastname@example.org so that we may arrange alternative arrangements with you.
International arrivals/airport pick-ups
If you are arriving on one of our scheduled airport runs, you will be accompanied and supported throughout your journey, including where to collect your key and student ID.
Moving into city centre accommodation
If you're living in city centre accommodation, our partners Unite Students, Capitol Students, Collegiate and Campus Living Villages (who manage the buildings) will send you further information and directions about what to do on moving day.
We do our best to make sure your accommodation is in good order when you move in. However, if you experience any problems or find any faults when you first get here, please report them to us:
- Email: email@example.com
- Accommodation Customer Services from 07:00-19:00: +44(0)117 32 83601
- For urgent issues outside of these hours, please contact the Security Control Room on +44 (0)117 32 86404
We'll deal with problems in order of urgency - less urgent ones may take a little longer to rectify at the start of the academic year.
If you're living in city centre accommodation, please report any problems to your accommodation reception.
You are welcome to have visitors stay with you, however, they must be signed in and there are some basic guidelines. Please visit our Student Life pages for more information and to complete the form for overnight guests.
All requests for visitor car parking should be emailed to the Travel team at firstname.lastname@example.org giving a minimum two working days' notice for all campuses due to the limited amount of car parking.
For any urgent requirement for the same or next day visitor parking you should call the Facilities Helpdesk on +44(0)117 328 1222, they are open Monday to Thursday 08:30-16:30 and Friday 08:30-16:00, closed on weekends. Students are not able to book visitor car parking direct themselves.
Moving in day
We are looking forward to welcoming you to UWE Bristol Frenchay Campus and want to make your move-in as smooth as possible.
Should you have any queries beforehand or need any assistance on the day, please do not hesitate to contact the accommodation team or ask a member of our UWE team.
Arriving at Frenchay Campus
You will need to arrive via East Entrance, where you will need to stop at the Security Office for further directions on how to find you accommodation.
Student Village residents
Key collection will be from either our Customer Service Desk located in N block (2N01), between 08:00-18:45, open every day.
Alternatively collect keys from our Customer Service Desk located in Mendip on the student village, between 13:00-18:45, open every day.
Wallscourt Park residents
Key collection will be from either our Customer Service Desk located at Wallscourt Park, between 11:00-17:00, open every day.
Alternatively collect keys from our Customer Service Desk located in N block (2N01), between 08:00-18:45, open every day.
Our local retail parks are also within a 10-minute walking distance if you’d like to leave your car on Campus. You can see which retailers are around as well as finding lots of other useful information by exploring Student Life.
You should be aware you will need your student ID card to enter the Student Union (SU) Bar and it would be helpful for you to bring this with you when collecting your key, if you have received it before you arrive.
You will not be able to collect your ID card when you move in unless you have uploaded your photo onto the MyUWE portal at least 72 hours before.
Moving in day
We are looking forward to welcoming you to UWE Bristol's Glenside Campus.
Key collection is between 10:00-18:00 on Monday 16 January. Keys will be collected from the Accommodation Office in room 1H27 on the Glenside Campus, postcode BS16 1DD.
If you need to arrive outside of these hours please let us know, so that we can advise you of alternative arrangements.
Help to make settling into your new accommodation that bit easier.
Moving away from home is a big step and it’s normal to feel overwhelmed. But if you’re struggling, let university staff know. From help with your studies through our Student Support Advisers, to counselling with our Wellbeing Practitioners, there’s a lot on offer to support you as you adjust to your new life and deal with extra pressures.
Who will I be living with?
Due to data protection regulation, we can't give you details of your new flat or housemates. Want to meet your housemates in advance? Search social media for groups connected to your specific accommodation, including our HallsLife Facebook groups - you might find new friends before you even arrive.
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Preparing and arrival
We've put together some practical information about what to do before and when you arrive.
Join us for a guided or self-guided campus tour and get a feel for student life on campus.