Moving in
Everything you need to know to prepare and settle into your student accommodation.
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Step 1
You will need to:
- complete your E-Induction
- pay for your accommodation through the UWE Bristol accommodation portal
- if you're a UK student, set up a Direct Debit for your rent payment
- if you're an international student, have arranged a recurring card payment, unless you've made other arrangements with us
- upload your photo in MYUWE
- bring photographic identification (student ID ideally but if you have not received this, your passport or driving licence)
- bring your welcome/student ID number.
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Step 2
Packing for university is exciting, especially if it's your first time living independently. But what do you actually need to bring? Here's our ultimate guide to packing smart.
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Step 3
You can collect your keys from the start of your contract. Please note not all contract start dates are the same so please check your contract start date by logging in to our accommodation portal (this has been sent to you by email) to read more about your move in date.
When you arrive, the first thing you'll need to do is pick up your keys or access card so you can get into your building and room.
Further information on where to collect your keys for any contracts starting September 2023.Arriving outside of these times
We understand that it is not always possible for you to move-in during the planned dates/times. If you are unable to arrive during these times, please let us know your plans by emailing the accommodation team on accommodation@uwe.ac.uk so that we may arrange alternative arrangements with you.
International arrivals/airport pick-ups
If you are arriving on one of our scheduled airport runs, you will be accompanied and supported throughout your journey, including where to collect your key and student ID.
Moving into city centre accommodation
If you're living in city centre accommodation, our partners Unite Students, Capitol Students, Collegiate and Campus Living Villages (who manage the buildings) will send you further information and directions about what to do on moving day.
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Step 4
We do our best to make sure your accommodation is in good order when you move in. However, if you experience any problems or find any faults when you first get here, please report them to us:
- Email: accommodation@uwe.ac.uk
- Accommodation Customer Services from 07:00-19:00: +44 (0)117 32 83601
- For urgent issues outside of these hours, please contact the Security Control Room on +44 (0)117 32 86404
We'll deal with problems in order of urgency - less urgent ones may take a little longer to rectify at the start of the academic year.
If you're living in city centre accommodation, please report any problems to your accommodation reception.
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Step 5
You are welcome to have visitors stay with you, however, they must be signed in and there are some basic guidelines. Please visit our Student Life pages for more information and to complete the form for overnight guests.
All requests for visitor car parking should be emailed to the Travel team at travel.team@uwe.ac.uk giving a minimum two working days' notice for all campuses due to the limited amount of car parking.
For any urgent requirement for the same or next day visitor parking you should call the Facilities Helpdesk on +44 (0)117 32 81222, they are open Monday to Thursday 08:30-16:30 and Friday 08:30-16:00, closed on weekends. Students are not able to book visitor car parking direct themselves.
Key collection
Frenchay campus
Collecting your keys for Frenchay Accommodation
We are looking forward to welcoming you to UWE Bristol Frenchay Campus and want to make your move-in as smooth as possible. Please bear in mind there are almost 3,000 of your fellow students also moving-in over this period.
Key collection is between 08:00–18:00 from Thursday 14 to Sunday 17 September, according to your contract start date.
Earlier in September, you will be emailed some moving-in information together with a link that will enable you to book a suitable date/time slot, so that we can manage traffic on-site. Please select an appropriate slot and try to manage your journey to Bristol accordingly, sharing the detail with whoever is driving you. Please do look out for this email and if you haven’t received it by 10 September, please let us know by emailing accommodation@uwe.ac.uk
As you get to within half a mile from Campus, you will see yellow AA event signage on the major routes that will direct you into Campus, (please disregard your SatNav at this point). Please ensure you follow the correct sign for either the Student Village or Wallscourt Park as shown on your moving in email, each will bring you onto Campus via a different entrance, that do not interconnect.
When you arrive on Campus, you will need to show Security your moving in email (or a printed version), so please have it ready. You will have a colour co-ordinated sticker applied to your windscreen to assist our site staff in onward direction.
Should you have any queries before hand or need any assistance on the day, please do not hesitate to speak with any member of our UWE Bristol team.
Student Village residents: You will be accessing Campus via our West Entrance. You will be directed to where you can collect your accommodation key, pick up some complimentary refreshments and use the toilet facilities if you wish. Please have suitable photographic ID (passport, driving license) ready. You will then be moved and asked to wait in Car Park 21 in accordance with your coloured car sticker until being asked to move onto the student village which is again colour coded.
Wallscourt Park residents: You will be accessing Campus via our East Entrance and will be asked to wait in Car Park 1, where there will be complimentary refreshments and toilet facilities if you wish. From here, you will be directed to your key collection area. You will either follow the number 1 or 2 as on your car sticker. Please have suitable photographic ID (passport, driving license) ready.
When you reach your accommodation areas, you will be able to park very close to your accommodation for unloading only for a maximum of 20 minutes before moving on, this is for the benefit of fellow students scheduled after you. The colour co-ordinated windscreen sticker will have your access time written on it and staff will be quite strict on the waiting times.
All vehicles will leave Campus via our East Entrance. If you wish to now go grocery shopping or explore the campus further:
- Student Village residents can re-enter via our North Entrance, directly off the A4174 Ring Road, park in Car Park 23, what3words (///reef.limit.cube), and walk through to the accommodation blocks.
- Wallscourt Park residents can re-enter again through our East Entrance directly off Coldharbour Lane, what3words (///tuck.axed.cheat), and park as directed in Car Park 19, 5, and 6 and walk through to the accommodation blocks.
Our local retail parks are also within a 10-minute walking distance if you’d like to leave your car on Campus. Find more information about nearby shopping and amenities for students living on campus.
Student ID Card
You should be aware you will need your Student ID card to enter a variety of classrooms and specialist facilities, Freshers Fair and the SU Bar. Your card will be available from 14 to 17 September from room 2E027 adjacent to Onezone dining room in E Block. You will not be able to collect your ID card when you move-in unless you have uploaded your photo onto the MYUWE student portal at least 48 hours before.
From 18 to 29 September, ID card collection will be from ‘The Octagon’ adjacent to D Block Library and thereafter from D Block Info Point.
Other campus activities during the moving-in period
You will find an Information Services Point commencing in Glendinning Foyer (2D) and continues through the Library between Thursday 15 to Sunday 18 September, approx. 09:30 until 16:00 with a host of valuable information stands available including:
- Library, Study Skills, Peer Assisted Learning, Careers and Enterprise
- UWE CARES
- EDI, Living Well, Disability and Wellbeing, Faith and Spirituality
- Student Money Service/Global Student Support/Finance Department and Flywire/HSBC and Lloyds Banks
- Centre for Sports/MOVE/Centre for Music
- UWE Travel and Access/First Bus/Visit Bristol
- UWE Security/Campus Police
- Student Life, Student Union
- NHS GP Sign up in room 2E025
- ID Card Collection in room 2E027
There will also be an ice-cream van from Bristol Ice Creams on the Plaza between X and Z Blocks, please do pick up a free ice-cream with our compliments.
There are plenty of catering outlets available on site, that include in-house options, high street brand options and Street Food.
Glenside campus
Collecting your keys for Glenside Accommodation
We are looking forward to welcoming you to UWE Bristol Glenside Campus and want to make your move-in as smooth as possible.
Key collection is between 10:00-18:00 on Saturday 9 September and 10:00-18:00 on Thursday 14 to Sunday 17 September. Keys will be collected from the Accommodation Office 1H27 on the Glenside Campus, postcode BS16 1DD. Find your way using our Glenside Campus map.
If you need to arrive outside of these hours please let us know so that we can advise you of alternative arrangements.
There will be Campus Security Officers managing the traffic and directing you to where you need to go, so please don’t worry. You will also be able to park next to your accommodation for unloading your belongings only (20 minutes). Please display the parking permit provided with your key and display on your dashboard/windscreen at all times. Once you have unloaded please ask the Campus Security Officers for further information on where to park.
Extra support
Moving away from home is a big step and it’s normal to feel overwhelmed. But if you’re struggling, let university staff know. From help with your studies through our Student Support Advisers, to counselling with our Wellbeing Practitioners, there’s a lot on offer to support you as you adjust to your new life and deal with extra pressures.
Get stuck in
There’s more to university life than books and lectures, and we know you’ll be keen to get stuck in to campus life and social activities.
Make sure you stay connected with Student Life! Student Life is here to give you a helping hand with all the things you need to know during your time in accommodation. You’ll be able to find all of the latest events and activities, access a ton of information about campus facilities and read articles and blogs written by students, just like you.
Get to know your housemates
Make time to get to know the people you’re living with. It sounds simple, but it’s so important. Often, the people you live with at university will become friends, but aside from that it will help you understand each other’s habits and their likes and dislikes so you have the best chance of living well together.
Make your room your own
Moving into your new room can feel a little strange and unfamiliar to begin with, especially the first night you spend there. It can help to bring some home comforts with you, like photos, keepsakes and posters to stick on your notice board, so you can start bedding in and making your room feel like yours.
Not sure what to expect from your room? If you’re moving in to the Student Village, take a look at this short room tour to find out what your room will look like. If you’re moving in to other accommodation on campus, you can find out what to expect from our Accommodation pages.
Who will I be living with?
Due to data protection regulation, we can't give you details of your new flat or housemates. Want to meet your housemates in advance? Search social media for groups connected to your specific accommodation - you might find new friends before you even arrive.
You may also be interested in
Preparing and arrival
We've put together some practical information about what to do before and when you arrive.
When you arrive
Information for new students about what to do when you arrive at UWE Bristol.
Campus tours
Join us for a guided or self-guided campus tour and get a feel for student life on campus.
Discover Bristol
Things to do in Bristol, location and city life.