Moving in
Everything you need to know to prepare and settle into your student accommodation.
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Step 1
You will need to:
- complete your E-Induction
- pay for your accommodation through the UWE Bristol accommodation portal
- if you're a UK student, set up a Direct Debit for your rent payment
- if you're an international student, have arranged a recurring card payment, unless you've made other arrangements with us
- upload your photo onto the MyUWE portal
- bring photographic identification (student ID ideally but if you have not received this, your passport or driving licence)
- bring your welcome/student ID number.
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Step 2
Packing for university is exciting, especially if it's your first time living independently. But what do you actually need to bring? Here's our ultimate guide to packing smart.
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Step 3
You can collect your keys from the start of your contract. Please note not all contract start dates are the same so please check your contract start date by logging in to our accommodation portal (this has been sent to you by email) to read more about your move in date.
When you arrive, the first thing you'll need to do is pick up your keys or access card so you can get into your building and room.
Key collection for Frenchay Campus accommodation
Key collection for Glenside Campus accommodation
Arriving outside of these times
We understand that it is not always possible for you to move-in during the planned dates/times. If you are unable to arrive during these times, please let us know your plans by emailing the accommodation team on accommodation@uwe.ac.uk so that we may arrange alternative arrangements with you.
International arrivals/airport pick-ups
If you are arriving on one of our scheduled airport runs, you will be accompanied and supported throughout your journey, including where to collect your key and student ID.
Moving into city centre accommodation
If you're living in city centre accommodation, our partners Unite Students, Capitol Students, Collegiate and Campus Living Villages (who manage the buildings) will send you further information and directions about what to do on moving day.
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Step 4
We do our best to make sure your accommodation is in good order when you move in. However, if you experience any problems or find any faults when you first get here, please report them to us:
- Email: accommodation@uwe.ac.uk
- Accommodation Customer Services from 07:00-19:00: +44(0)117 32 83601
- For urgent issues outside of these hours, please contact the Security Control Room on +44 (0)117 32 86404
We'll deal with problems in order of urgency - less urgent ones may take a little longer to rectify at the start of the academic year.
If you're living in city centre accommodation, please report any problems to your accommodation reception.
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Step 5
You are welcome to have visitors stay with you, however, they must be signed in and there are some basic guidelines. Please visit our Student Life pages for more information and to complete the form for overnight guests.
All requests for visitor car parking should be emailed to the Travel team at travel.team@uwe.ac.uk giving a minimum two working days' notice for all campuses due to the limited amount of car parking.
For any urgent requirement for the same or next day visitor parking you should call the Facilities Helpdesk on +44(0)117 328 1222, they are open Monday to Thursday 08:30-16:30 and Friday 08:30-16:00, closed on weekends. Students are not able to book visitor car parking direct themselves.
Key collection
Frenchay campus
Moving in day
We are looking forward to welcoming you to UWE Bristol Frenchay Campus and want to make your move-in as smooth as possible. Please bear in mind there are almost 3,000 of your fellow students also moving in over this period.
Key collection is between 08:00–18:00 from Thursday 15 to Sunday 18 September, according to your contract start date.
Early September, you will be emailed some moving in information together with a link that will enable you to book a suitable date/time slot, so that we can manage on-site traffic. Please select an appropriate slot and try to manage your journey to Bristol accordingly. Look out for this email and if you haven’t received it by 7 September, please let the accommodation team know by emailing accommodation@uwe.ac.uk.
As you get to within half a mile of Frenchay Campus, you will see yellow AA event signage on the major routes that will direct you in, (please disregard your Sat Nav at this point). Please ensure you follow the correct sign for either the Student Village or Wallscourt Park as shown on your moving-in email, each will bring you onto Campus via a different entrance, that do not interconnect.
When you arrive you will need to show Security your moving in email (or a printed version), so please have it ready. You will have a colour co-ordinated sticker applied to your windscreen to assist our site staff in onward direction.
Should you have any queries beforehand or need any assistance on the day, please do not hesitate to contact the accommodation team or ask a member of our UWE team.
Student Village residents
You will be accessing Campus via our West Entrance. You will be directed to where you can collect your student ID card, your accommodation key, pick up some complimentary refreshments and use the toilet facilities if you wish. If you do not have a student ID card, please have an alternative photographic ID (passport, driving licence) ready to collect your accommodation key. You will then be asked to wait in car park 21 until being asked to move onto the Student Village.
Wallscourt Park residents
You will be accessing Campus via our East Entrance and will be asked to wait in car park 1, where there will be complimentary refreshments and toilet facilities. From here, you will be directed to your key collection area. You will either follow the number 1 or 2 as on your car sticker.
If you are collecting at the number 2 area, you can also collect your student ID card.
If you are collecting from the number 1 area, you will need to collect your student ID card from the number 2 area. If you do not have a student ID card when collecting your key, please have an alternative photographic ID (passport, driving license) ready.
When you reach your accommodation area, you will be able to park outside your accommodation for unloading only for a maximum of 20 minutes before moving on, for the benefit of students scheduled after you. Please display your parking permit, which you will receive with your key, on your vehicle dashboard so that it is clearly visible.
All vehicles will leave Campus via our East Entrance. If you wish to now go grocery shopping or explore the Campus further, you can re-enter via our North Entrance, directly off the A4174 Ring Road, park in car park 23, what3words (///reef.limit.cube), and walk through to the accommodation blocks.
Our local retail parks are also within a 10-minute walking distance if you’d like to leave your car on Campus. You can see which retailers are around as well as finding lots of other useful information by exploring Student Life.
Student ID
You should be aware you will need your student ID card to enter the Student Union (SU) Bar and it would be helpful for you to bring this with you when collecting your key.
You will not be able to collect your ID card when you move in unless you have uploaded your photo onto the MyUWE portal at least 72 hours before.
Campus activities during the moving in period
You will find an Information Services Point in X Block with the following stands available between 15-18 September:
- Old School Surgery
- UWE Security and Fire Safety
- UWE Hospitality Services – ‘earn while you learn’
- UWE Centre for Music – come and play the piano!
- UWE Centre for Sport
- Campus Life.
There will also be an ice-cream van from Bristol Ice Creams around campus during the moving-in period, please do pick up a free ice-cream with our compliments.
More information on our catering outlets.
Glenside campus
Moving in day
We are looking forward to welcoming you to UWE Bristol's Glenside Campus and want to make your move-in as smooth as possible.
Key collection is between 08:00-18:00 on Saturday 10 September. Keys will be collected from the Accommodation Office in room 1H27 on the Glenside Campus, postcode BS16 1DD.
If you need to arrive outside of these hours please let us know, so that we can advise you of alternative arrangements.
There will be Campus Security Officers managing the traffic and directing you to where you need to go. You will also be able to park next to your accommodation for unloading your belongings for a maximum of 20 minutes. Please display the parking permit provided with your key and display on your dashboard/windscreen at all times. Once you have unloaded please ask the Campus Security Officers for further information on where to park.
Extra support
Moving away from home is a big step and it’s normal to feel overwhelmed. But if you’re struggling, let university staff know. From help with your studies through our Student Support Advisers, to counselling with our Wellbeing Practitioners, there’s a lot on offer to support you as you adjust to your new life and deal with extra pressures.
Get stuck in
There’s more to university life than books and lectures, and we know you’ll be keen to get stuck in to campus life and social activities.
Make sure you stay connected with Student Life! Student Life is here to give you a helping hand with all the things you need to know during your time in accommodation. You’ll be able to find all of the latest events and activities, access a ton of information about campus facilities and read articles and blogs written by students, just like you.
Get to know your housemates
Make time to get to know the people you’re living with. It sounds simple, but it’s so important. Often, the people you live with at university will become friends, but aside from that it will help you understand each other’s habits and their likes and dislikes so you have the best chance of living well together.
Make your room your own
Moving into your new room can feel a little strange and unfamiliar to begin with, especially the first night you spend there. It can help to bring some home comforts with you, like photos, keepsakes and posters to stick on your notice board, so you can start bedding in and making your room feel like yours.
Not sure what to expect from your room? If you’re moving in to the Student Village, take a look at this short room tour to find out what your room will look like. If you’re moving in to other accommodation on campus, you can find out what to expect from our Accommodation pages.
Who will I be living with?
Due to data protection regulation, we can't give you details of your new flat or housemates. Want to meet your housemates in advance? Search social media for groups connected to your specific accommodation, including our HallsLife Facebook groups - you might find new friends before you even arrive.
You may also be interested in
Preparing and arrival
We've put together some practical information about what to do before and when you arrive.
When you arrive
Information for new students about what to do when you arrive at UWE Bristol.
Campus tours
Join us for a guided or self-guided campus tour and get a feel for student life on campus.
Discover Bristol
Things to do in Bristol, location and city life.