Airport transfers

Information about our airport transfers for international and EU students joining UWE Bristol.

Upcoming airport transfers

We are delighted to offer you the opportunity to book a direct coach transfer from Heathrow airport, London on the following dates:

  • Thursday 14 September 2023 (Closing date for booking is Thursday 7 September 2023 at 17:00 GMT)
  • Friday 15 September 2023 (Closing date for booking is Friday 8 September 2023 at 17:00 GMT)
  • Saturday 16 September 2023 (Closing date for booking is Monday 11 September 2023 at 17:00 GMT).
Please complete an airport transfer booking form to make a booking.
Student looking at a departure board in the airport

Before you travel

Before you arrive

Find out more about what you need to do before arriving in the UK, including arranging accommodation, paying your tuition fees and applying for a visa.

Arriving and living in the UK

Advice on how to adjust to life in the UK and at UWE Bristol, including moving into your accommodation, registering with a doctor and getting support on settling in.

Booking travel

How can I book my airport transfer?

Our coach transfer service for our new International and EU students travelling from Heathrow Airport, London to Bristol in January 2023 is now open.

Please complete an airport transfer booking form to make a booking.

Changing your airport transfer booking

If you need to make a change to your airport transfer booking please email Andrew at Hosts International at to request a change.

Please note: Do not fill out the booking form again as this may cause confusion. We also cannot guarantee that we'll be able to accommodate your changes if your request is later than five working days before your travel date.

Who can book an airport transfer?

The airport transfer is for new international and European students who start their course in September 2023. If you are a returning student, please contact us at and we will assist you with travel information and answer your questions about onward travel to Bristol.

Family or friends accompanying new international students to help them settle in can also book a coach seat for the same charge of £10. It is the same price for senior citizens and children.

What details do I need to provide to make a booking?

You will be asked to provide the following information when booking an airport transfer:

  • Full name
  • Nationality
  • Mobile Number
  • Your email
  • Arrival date
  • Airline
  • Flight Number
  • Flight Landing Time
  • Landing Airport
  • School/College/University (Please write UWE Bristol)
  • School/Student/ID Code
  • Accommodation/drop off location
  • Full address of accommodation
  • Number of bags/luggage
  • Number of passengers travelling
  • Name of any family or friend availing of the airport transfer service (There is a charge of £10 per person availing of the transfer)

Please note: Some payment details will be required to secure your booking. Incomplete bookings cannot be processed, so make sure that you complete the booking form fully.

Contact details

If we have asked for your mobile telephone number, please send it to us because we will need it to contact you in an emergency.

How much does the airport transfer cost?

It costs £10 to secure a seat on an airport transfer coach. Students and friends/family can book a space at the same cost of £10.

The payment is not made as part of the initial booking you make. You will be contacted by email by our airport transfer booking team to take the payment from you.

Please note: It will take at least 24 hours for the email to arrive. 

What time will my coach depart from Heathrow Airport?


Provisional departure time*

First coach


Second coach


Third coach


*The departure time can change depending on the timing of flights.

You will receive an email (within 48 hours before your coach transfer) which includes:

  • details of where to meet the team at London Heathrow along with their contact information
  • the exact departure time of our coaches.

Arriving in Bristol

The coach will arrive in Bristol approximately 1 hour and 30 minutes after the departure time from Heathrow (traffic dependent).

Changes to coach departure times

Transfer departure times may change if we can reduce waiting time. If it affects your transfer, you will be notified.

Where will my transfer meeting point be?

You will receive full details by email (the contact email you gave us when booking the airport transfer) within 48 hours (two working days) of the date of the transfer you have booked onto.

Transfer meeting point details

  • All coach departures will leave from London Heathrow Airport Terminal 2 on the day you have booked your coach transfer.
  • When you arrive at the airport, make your way to the International Arrivals hall in Terminal 2 using the London Underground System or walkways.
  • In the International Arrivals hall, the transfer meeting point is outside the shop Boots (Please check Heathrow's interactive map for directions).
  • A member of staff will be waiting at the transfer meeting point in a hi-vis jacket with a UWE Bristol sign.
  • There may be a wait until the coach departure time but you will be told when to report back to the meeting point.

Please note: It is important to arrive at the transfer meeting point on time. If you miss your free transfer you will have to make your own way to Bristol.

What if I cannot find the transfer staff member?

After booking your transfer, you will receive contact details and a telephone number (including WhatsApp) that you will be able to call/message if you need support.

What should I do if my flight changes or is delayed?

Our team will check your flight details and can track any delays. However, if you become aware of any delays upon arrival in the UK (such as long delays in customs) then please send a message to the WhatsApp number (free wi-fi at Heathrow Airport) you will receive an email advising of airport transfer arrangements.

If anything changes after you have booked your transfer (visa or flight changes) contact Andrew at Hosts International at and the Global Student Support team at as soon as possible (type URGENT and your arrival date in the subject line).

Where can I be dropped off in Bristol?

Drop off point 1

Frenchay campus, UWE Bristol, Coldharbour Lane, Frenchay, Bristol, BS16 1QY

Drop off point 2

Glenside campus, UWE Bristol, Blackberry Hill, Fishponds, Bristol, BS16 1DD

Drop off point 3

City Centre Student Accommodation, Rupert St, Bristol City Centre

Drop off point 4

Temple Meads Train Station, Redcliffe, Bristol, BS1 6QF

If you are not staying in our campus accommodation, you can be dropped off at either Rupert St (Bristol City Centre) or at Temple Meads Train Station and it is possible to take either public transport (train/bus) or a taxi at your own expense to your final destination.

Do I need to book accommodation before booking an airport transfer?

Yes, please make sure that you arrange your accommodation in advance. It is very important that you find accommodation before arriving in the UK, as the University cannot offer you a room while you search. Please arrange temporary accommodation if needed.

It is your responsibility to let your accommodation provider know when you are arriving and that you have made arrangements with them to collect your keys and access your room. If you know you will be delayed in collecting your keys, it is your responsibility to inform your accommodation provider.

If you need advice about UWE Bristol managed accommodation, please contact Please check your email regularly for up to date information.

For private accommodation information please contact and read the guidance available on the SU Advice website.

How much luggage can I bring?

For onward travel from London to Bristol, you can bring either:

  • two medium suitcases and hand luggage (this must not include a carry-on sized suitcase)


  • one large suitcase and hand luggage (this can include one carry-on sized suitcase).

Airport, transport and UWE Bristol staff members won’t be able to help you carry your luggage. Please make sure that you can carry and lift your luggage independently while you travel and move from the transfer vehicle to your accommodation. You can pre-order and buy essential items online and in person when in the UK.

Are there extra charges for bringing additional luggage?

If you bring more luggage than stated above, then you will have to pay for any additional luggage. This will be paid direct to the transfer driver by either card (please ensure that this works in the UK) or cash.

Will I be able to travel with any medication?

It might be useful to pack painkillers in your suitcase, ideally a painkiller that will help to reduce a temperature if required. Please be aware if you need to travel with any other prescribed medication, you will need to prove it has been prescribed to you. Please refer to government guidelines on travelling with medication for further information.

Can I request an airport transfer before booking my flight ticket?

No, please book your flight tickets first as we will need your flight details to secure your booking.

I would like to make my own way to UWE Bristol

Tell us when you're arriving

We want to have everything ready for your arrival. Even if you are not using our airport transfer service, it is important to let us know when you are going to arrive. To enable us to do this, can you let us know by completing this arrival registration form with details of when you plan to arrive.

We are here to help with support and travel guidance by contacting Global students at

We have a friendly team of advisers who will be in contact with any student who needs to self-isolate when they arrive. It is really important that you tell us when you are going to get here so we can make sure you have all you need and help with any queries you might have.

Travelling by coach from London airports

You can make your own arrangements to travel to UWE Bristol by main national bus companies or by rail. If you decide to fly into London Heathrow and travel to Bristol by coach, there are some direct services. The journey takes around two hours, but can be longer depending on traffic.

The two most popular coach services in the UK are National Express and Megabus. Alternatively, rail services are in operation. Further information is available on UWE Bristol campus locations and travel options.

Information on transport options from London airports can be found on the London Heathrow Airport website and London Gatwick Airport website. If you decide to travel via London, remember to plan your journey via Heathrow Airport or Gatwick Airport journey planner.

For travelling to Bristol on a coach, it is recommended that you:

  • book your coach ticket in advance to get a cheaper price.
  • check luggage allowance carefully. You may need to buy extra luggage allowance or an extra passenger ticket if you have a lot of luggage.

Arriving on a different airport transfer date

Our travel management company called Hosts International are happy to receive requests from our students to arrange travel independently. Contact Andrew at to make a separate arrangement.

Airport transfer bookings are non-refundable

Please note that if you decide to travel to Bristol independently after making an airport transfer booking, the charge for booking is non-refundable. 

Other arrival options

If you would like to make your own way to Bristol please see below for information on alternative transport options.

On arrival

Can I travel to my private accommodation by public transport from Frenchay Campus?

If you travel to UWE Bristol via airport transfer from Heathrow airport and decide to disembark at our Frenchay Campus, one of our team will meet you from the coach and take you to comfortable area so that you're able to arrange your onward journey to your private accommodation. Students are expected to make their own travel arrangements onto their accommodation from Frenchay Campus.

We recommend you download the First Bus app, Bristol’s bus transport app that makes travelling by bus easier. There is a very regular bus service from our campus to the city centre. Alternatively if you wish to book a taxi, the popular UK taxi apps are Uber and Euro Taxi.

The cost of a single fare by bus to the city centre is £3 and by taxi it is £15 to £20.

Please note: travel costs to your accommodation are at your own expense.

How can I make sure I’ll be able to use my phone when I arrive in the UK?

Before you leave your home country, check with your existing provider that you’ll be able to use your phone in the UK and that it won’t be ‘locked’ to your home network. Check the costs of using your phone in the UK on your existing network (known as ‘roaming’) – if it’s expensive, make sure you switch off roaming on arrival to avoid a big bill.

It may be more cost-effective for you to buy a UK Pay-As-You-Go (PAYG) SIM card than to use roaming on your existing network. Popular UK phone networks* include EE, Three, O2, Vodaphone, LycaMobile, and Giffgaff. If you plan to make international calls (rather than call home using an internet-based app such as Whatsapp), LycaMobile and Giffgaff offer cheap international calling. For a comparison of the various UK PAYG SIM deals, visit a UK comparison website.

The cheapest way to buy a PAYG SIM card is online or at a local convenience store or supermarket. If you want to get connected quickly, you can also buy SIM cards at the airport on arrival. If you want to use the SIM card immediately, make sure the card includes some pre-paid credit (known as a pre-paid PAYG SIM).

If you are arriving at Heathrow, you might be able to buy a SIM card from:

  • WH Smiths (Terminals 2, 4, and 5)
  • Sim Local (Terminal 2, 3 and 5; and underground in Terminal 2)
  • WeKnow tourist information (Terminals 2, 3, 4 and 5)
  • a Prepaid Tourist SIM vending machine.

If you want to contact your family to let them know of your safe arrival, it might be possible to use the airport Wi-Fi to do so, but note that airports are likely to ask arrivals to exit the airport quickly as part of their coronavirus safety plans.

*UWE Bristol does not endorse any particular service.

Where and how can I buy groceries and basic household items?

You can order groceries and other necessities from online shops and supermarkets. Please ensure that you have a suitable pre-paid card or bank account to make online purchases.  

You also might find it useful to pre-order a kitchen, bedding, cleaning, bathroom starter packs. This option is available for all students both living in university-managed and private accommodation. Take a look at these available starter packs.

We also encourage you to ask your flatmates, friends and family for support. More information about support and services on the campus will be provided closer to the date.

There are many ways people can get food or essentials delivered. Supermarkets that offer contactless deliveries are as follows: 

Most restaurants offer contactless deliveries, which can be ordered through the following apps: 

I cannot find answer to my question. Who shall I contact?

Please email with any questions.

Starting block

To help you get settled into university-level education, we’ve developed Starting Block – a series of activities for you to get to know your teaching team and your course mates.

Starting Block
Male student sitting in a cafe while studying on their laptop and wearing headphones.

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