Key collection

Collecting keys for Frenchay accommodation

A few weeks before you arrive, you will complete your induction. This unlocks the arrival booking page where you can choose when you will arrive. This is so we can manage everyone arriving and ensure that people can unload belongings without it being too crowded. If you need to change your arrival slot, send us an email accommodation@uwe.ac.uk so we can rearrange.

There are yellow AA event signs on the main roads leading up to Frenchay Campus. Once you see the signs, follow those. Ignore satnavs, Google maps or entrances you used on Open Days as you will not be entering campus via our main East Entrance.

The yellow AA signs will lead you to our West Entrance. You’ll then be guided to EP1 where you will collect your keys from the Accommodation Services team.

Frenchay Campus is our most popular campus to live on. Because of this, you might encounter some queues when you collect your keys. Make sure you have your student ID number ready so we can give you your keys as quickly as possible.

Once you have your keys, you can begin to unload. You can park by your accommodation for 30 minutes before you are asked to move to a nearby car park. This is so we can keep unloading waiting times down and reduce any queues. We recommend taking all boxes and bags from your car into the room, then moving the car to a nearby car park, before heading back to properly unpack and settle in.

All cars exit Frenchay Campus via the East Entrance.

Frenchay Campus map

Collecting keys for Glenside accommodation

A few weeks before you arrive, you will complete your induction. This unlocks the arrival booking page where you can choose when you will arrive. This is so we can manage everyone arriving and ensure that people can unload belongings without it being too crowded. If you need to change your arrival slot, send us an email Accommodation Services accommodation@uwe.ac.uk so we can rearrange.

You can collect your keys from the Accommodation Office (1H29) on Glenside Campus. Follow directions to The Hub, where you’ll then see signposts to our office. If you’re arriving on Saturday 6 September 2025, you can collect your keys between 11:00 and 17:45. If you’re moving in on another day, email Accommodation Services to arrange your arrival.

Campus Security Officers will be on hand to direct you where to go next. You will be able to park near your accommodation so you can unload. You can park by your accommodation for 30 minutes before you are asked to move to a nearby car park. We recommend taking all boxes and bags from your car into the room, then moving the car to a nearby car park, before heading back to properly unpack and settle in.

Glenside Campus map