Getting started with IT

Welcome to your UWE Bristol IT quick help guide.

We recommend you work through the tasks below to ensure you are set up and ready to go with the IT systems you'll be using at UWE Bristol. If you encounter any issues when setting up your UWE Bristol systems, please contact the IT Service Desk.

What you need to do

  1. Step 1

    Make sure you have a computer/laptop which has the correct specifications for your course and check the suitability of your internet connection. Where your course has additional IT requirements, please refer to guidance from the programme team.

    Find out more about choosing IT equipment for university.

  2. Step 2

    Once you have registered online and before you change your initial temporary password, you will need set up your Microsoft security info. This will enable you to easily: 

    • change your password
    • add, change, or delete your verification (MFA) methods
    • change your default sign-in (MFA) method
    • reinstall the Microsoft Authenticator app on a new device
    • disable a device from your account (lost, stolen or changing personal devices).

    You will need to set up and use your Microsoft account to allow you access to Office 365 apps (which includes your UWE Bristol email account). 

    Find out more about Microsoft account and security info.

  3. Step 3

    Once you have set up your Microsoft account, you must use it to change the initial temporary password you received, which needs to be a minimum of 12 characters in length. We recommend using three random words.

    Find out more about changing your password.

  4. Step 4

    eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community.

    Find out more about wifi and remote access.

  5. Step 5

    You will be familiar with myUWE having already been through the registration process. From there you can access your UWE email and Blackboard, our virtual learning environment (VLE).

    Throughout the academic year you will engage with your studies via a variety of digital technologies. It’s important you take some time to familiarise yourself with these to ensure you feel confident using them.

    Find out more about online learning.

  6. Step 6

    AppsAnywhere is a web-based app store enabling you to download and run software applications with a single click from any Windows PC on or off campus.

    Find out more about software on campus and at home.

  7. Step 7

    All students can access and download the suite of Office 365 programs on up to five devices via myUWE. We recommend you use OneDrive on the web to save your work.

    Find out more about how to install Office 365.

  8. Step 8

    Subscribe to be kept up to date with all maintenance, incidents or unplanned interruptions. See details of what we are doing, when it will happen, and what the impact is. It's also customisable, so you can choose which systems and services you hear about.

    Find out more about IT Service Status Hub.