Getting started with IT
Welcome to your UWE Bristol IT quick help guide.
We recommend you work through the tasks below to ensure you are set up and ready to go with the IT systems you'll be using at UWE Bristol. If you encounter any issues when setting up your UWE Bristol systems, please contact the IT Service Desk.
What you need to do
Make sure you have a computer/laptop which has the correct specifications for your course and check the suitability of your internet connection. Where your course has additional IT requirements, please refer to guidance from the programme team.
More information can be found via choosing IT equipment for university.
Once you've satisfied all admissions requirements we will send your UWE Bristol username and email along with instructions on how to request a password, to the email address that we've been using to communicate with you. For security reasons the password is not included with your UWE Bristol username and email.
Once your account has been activated, we'll send all future communications to your University email account (you can find it through myUWE, the student portal). Make sure that you check it regularly.
If you're a returning student and have forgotten your login details, you can find details on how to reset your password on username and password.
Once you have requested a password, it will be sent to the email address that we've been using to communicate with you. You must now complete your registration by logging in to myUWE. This is your personal portal to services such as UWE Bristol email, e-library and Blackboard, your virtual learning environment where you will engage with online learning events.
More information and a video tutorial can be found via online learning.
You can use your security profile to:
- change your password
- manage your multi-factor authentication (MFA)
- update your security information
- add additional authentication methods
- remove devices from your account (lost, stolen or changing personal devices).
You will need to set up and use your security profile to allow you access to Office 365 apps (which includes your UWE Bristol email account).
Once you have set up your security profile, you must use it to change the initial password you received, which needs to be a minimum of 12 characters in length. We recommend using three random four-letter words.
Installing eduroam Configuration Assistant Tool (CAT) provides wifi access to UWE Bristol students and visitors from participating institutions.
Important: For new devices, we recommend downloading the eduroam CAT tool before coming to campus. A wired, wifi or mobile data (4G/5G) connection is needed for installation.
More information and a video tutorial can be found via installing eduroam CAT.
AppsAnywhere is a web-based app store enabling you to download and run software applications with a single click from any Windows PC on or off campus.
More information and a video tutorial can be found via software on campus and at home.
Subscribe to be kept up to date with all maintenance, incidents or unplanned interruptions. See details of what we are doing, when it will happen, and what the impact is. It's also customisable, so you can choose which systems and services you hear about.
More information can be found via IT Service Status Hub.