Book an appointment

How to book a doctors appointment, including information for the University Health Centre.

What you need to do

  1. Step 1

    You will need to register with a doctor before you can book an appointment. You can register at the University Health Centre on Frenchay Campus or choose another practice. 

  2. Step 2

    Most surgeries can be contacted in a variety of ways. You can search for your surgery's contact details on the NHS website.

    University Health Centre

    If you're registered at the Health Centre you can get in contact:

    • Using the online booking system to book an appointment or to request a repeat prescription. If you haven't already registered for this service, you can download the Patient Access app and register online. If you need help, please see one of our reception staff who will help you to register for this service – you will need your student ID card. With prescriptions, remember that your request for your medication will go to the pharmacy that you have nominated and you should allow 48 hours before collection.
    • By calling +44 (0)117 32 86666. You may be asked some questions by the Reception Team in order to ascertain the most appropriate appointment for you. Some appointments can be dealt with over the phone.
    • In person
  3. Step 3

    If you need to amend or cancel an appointment, please give your surgery as much notice as possible. You can search for your surgery's contact details on the NHS website.

    University Health Centre

    If you're registered at the Health Centre you can get in contact:

    • using the online booking system to book an appointment or to request a repeat prescription. If you haven't already registered for this service, you can download the Patient Access app and register online.
    • by calling +44 (0)117 32 86666. You may be asked some questions by the Reception Team in order to ascertain the most appropriate appointment for you. Some appointments can be dealt with over the phone.
    • in person.

When can I be seen?

Urgent appointments

If you need an urgent appointment, call the Health Centre on +44 (0)117 32 86666. If no suitable appointment is available, we’ll arrange for a clinician to call you back, advise you over the phone, or arrange an alternative appointment for you if necessary – sometimes this may be at the Old School Surgery in Fishponds.

You may also find our urgent medical care information helpful. 

Routine appointments

You can book up to five days ahead for an appointment at the University Health Centre by calling +44 (0)117 32 86666. We now also offer routine follow-up appointments.

When the Health Centre is closed outside of term time or if you live in Fishponds, you can book an appointment up to two weeks ahead at the Old School Surgery by calling +44 (0)117 653102.

The Old School Surgery also offers late surgery sessions: Monday until 19:30 and Tuesday to Friday until 18:30.