Cleaning
Overview
The University arranges cleaning of communal entrance lobbies, staircases and lifts. External (grounds) cleaning is also provided. We do not provide cleaning within flats/houses, except within the town houses at Wallscourt Park where the communal areas are cleaned weekly.
Definition and frequency
Cleaning frequency definitions
| Cleaning frequency | Definition |
| Week days every day | Monday to Friday (not including Bank Holidays), between 09:00–17:00 |
| Once weekly | Once a week on a set day, not including Bank Holidays |
| Twice weekly | Twice per week, not including Bank Holidays |
| Monthly | Once a month |
Cleaning frequencies
| Area | Cleaning frequency |
| Entrance lobbies | Week days |
| Staircases | At least once weekly |
| Lift lobbies | At least once weekly |
| Lifts | Week days |
| Bin stores | At least once weekly |
Cleaning standards
After cleaning, the below areas should reach the following standards:
External/refuse areas
- Free from litter and waste on the floor
Laundry area
- Free from litter and waste, all waste receptacles empty
- Floors clean and free from dust, dirt and debris
- All furniture, fixtures and fittings clean and free from dust, dirt, marks and soap residue
Communal entrance lobbies/lifts/staircases/bicycle stores
- Free from litter and waste – all waste receptacles empty
- Floors clean and free from dust, dirt, debris and marks
- Doors and surrounds clean and free from dust, dirt, marks, stickers and posters
- All low-level surfaces clean and free from dust, dirt, marks and grease
- All furniture, fixtures and fittings clean and free from dust, dirt, marks and smears
Your cleaning responsibilities
You are responsible for cleaning your room, the kitchen, bath/shower rooms and any other areas within the flat or house. As part of the regular checks conducted by Accommodation Services, we monitor cleaning standards. Charges may be incurred if the accommodation is not kept to an acceptable standard.
Inspections and safety checks
