Who to contact if you have enquiries about your fees.
Contact the Income Office
The Income Operations Team are responsible for student payments including the collection of direct debits for tuition fees and accommodation license fees, and payment plans. Find further guidance at ways to Pay. Alternatively, you can email email@example.com or telephone +44 (0)117 32 87888 and selecting option one.
If you have graduated/withdrawn from your course, you can get a refund on printing credit you have personally added to your account, if there is a minimum value of £10.00 remaining by emailing firstname.lastname@example.org and quoting your student number and login name.
The Income Office teams are available during office hours via telephone or email:
- Monday to Thursday, 08:30