Fees enquiries

Who to contact if you have enquiries about your fees.

Tuition fee enquiries

If you have questions about tuition fees, please contact one of the Information Points or complete the fees self-help form (login required) and we'll get back to you.

International students – tuition fee enquiries

If you are an international student with questions about tuition fees, please email the International Registration Team at international@uwe.ac.uk.

Income Office and Credit Control Team

Income Office – Cashiers

The Cashiers Team are responsible for student payments including the collection of direct debits for tuition fees and accommodation license fees, and for online store queries and payment plans. If you have a query about either of these please email cash.office@uwe.ac.uk or call +44 (0)117 32 87888.  

If you have graduated/withdrawn from your course, you can get a refund on printing credit you have personally added to your account, if there is a minimum value of £10.00 remaining by emailing cash.office@uwe.ac.uk.

Credit Control

For queries relating to unpaid amounts on invoices and debts, please contact the Credit Control Team at creditcontrol@uwe.ac.uk or by calling +44 (0)117 32 87888.

Visit us

UWE Bristol Income Office
Room 2D23 Frenchay Campus
Coldharbour Lane
Bristol BS16 1QY

Opening hours:

  • We are currently not open to visitors.