Student payments

The University's approved methods of payment are detailed below. Any payments received by any other means will not be accepted and therefore returned.

Payments should always be paid to the University by the student or parent / guardian, we do not accept payments from third parties, bank transfers directly into the UWE bank account or cash.

Fraud warning

Students are being approached by individuals offering to pay their fees at reduced rates or under special conditions. Fraudsters may present themselves as legitimate agencies or associates, they may be a friend. Never respond to these offers and always pay your tuition fees direct to UWE Bristol using the authorised payment methods below. 

For more information view these leaflets produced by the police in English and Mandarin. If you believe you have been a victim of fraud or have any questions contact sms@uwe.ac.uk. Students experiencing difficulty making payment should contact credit control at creditcontrol@uwe.ac.uk.

Students beware of fraud

Tuition fees

Before proceeding, please review the UWE Bristol tuition fee policy and Money Matters Guide (PDF).

Pay by instalments

  • set up a Direct Debit (UK Bank Accounts only - preferred option). Instalment amounts will be emailed once set-up by the Income Office, payments will be collected automatically.
  • recurring card payment – Instalment amounts will be emailed once set-up by the Income Office, payments will be collected automatically.

Update your card details - If you have a card payment plan for tuition and accommodation payments, this will update the card details against both. If you want to update just one of these payment plans, telephone the income office: +44 (0)117 32 87888 and choose option one.

Income office are not responsible for the calculation of fees, incorrect fee amount and student finance loans. If your fees are incorrect, please complete the fees self-help form, which will be directed to your Student Administration Team. 

International deposits

If you are not yet a student, and need to pay an international deposit, visit the international student payment page for full instructions.

  • Flywire (international transfers and card payments). 

Accommodation

Update your card details - If you have a card payment plan for tuition and accommodation payments, this will update the card details against both. If you want to update just one of these payment plans, telephone the income office on telephone +44 (0)117 32 87888 and choose option one.

The income office are not responsible for the calculation of your rent. If you believe your charges are incorrect, please email accommodation team at accommodation@uwe.ac.uk or telephone +44 (0)117 32 83601.

Income office

The income office is currently open for appointments Monday to Friday between 10:00–15:00.

Income office
University of the West of England
2D23
Frenchay Campus
Bristol  BS16 1QY

Contact us

Cash office

For direct debits set up and payment related queries, contact the cash office by email at cash.office@uwe.ac.uk quoting your student number, or telephone+44 (0)117 32 87888 (open during office hours), choosing option one. Do not quote your credit/debit card number or bank details in an email.  

Credit control

If you are unable to pay for your fees, have an outstanding balance or due a refund, email Credit Control Team at creditcontrol@uwe.ac.uk, or telephone +44 (0)117 32 87888 (open during office hours), choosing option two.

Compliance with data security

UWE Bristol is fully committed to complying with the Payment Card Industry Data Security Standards (PCI DSS), and as such, individuals can be assured that their cardholder data is processed and handled in a secure manner.

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