Payments should always be paid to the University by the student or an authorised user via the UWE Payment Portal. The UWE Payment Portal is for current students only who have a welcome ID and UWE Bristol log in, deposits for new students are paid through the Welcome website. More information can be found by visiting International student payment.

Payments received by other means are not accepted and will be returned.

We do not accept the following payments.

  • Bank transfers directly into the UWE Bristol bank account – payments must be via the UWE Payment Portal.
  • Cash – the University is cashless campus (with the exception of The Students’ Union).
  • Third-party payments – unless from an approved sponsor/authorised user. You may be contacted by our Finance Compliance Team if you proceed to make a third-party payment.

Pay tuition fees

You can pay your tuition fees or set up a payment plan in the UWE Payment Portal.

Payment plans allow you to pay your tuition fees in instalments. Once you've completed enrolment and received your tuition fee invoice, you'll be able to view and set up the payment plans available to you in the portal.

UWE Payment Portal

Useful documents and links

Further information

Pay accommodation

You can pay for your accommodation or set up a payment plan in the UWE Payment Portal.

Payment plans allow your accommodation fees to be paid in instalments. Once you have received your accommodation invoice, you will be able to set up a payment plan in the portal.

UWE Payment Portal

Find out more information about paying for UWE Bristol accommodation.

If you believe the calculation of your rent is incorrect, contact the Accommodation Team:

Paying by instalments

To pay by instalments, log in to the UWE Payment Portal. You will need to set up separate payment plans for your tuition and accommodation fees.

You will only be eligible for a payment plan if your fees are £1,000 or more.

Home (UK) undergraduate students

If you are Student Finance funded

You do not need to set up a payment plan if you are funded by Student Finance. They will pay your fees directly to the University. If you are experiencing a delay, inform creditcontrol@uwe.ac.uk.

If you are self funded

If you are not using a student loan, the standard three- or six-month tuition fee payment plans will apply.

Three-month plan:

  • 1 November to 1 January for September enrolment
  • 1 March to 1 May for January enrolment.

Six-month plan:

  • 1 November to 1 April for September enrolment
  • 1 March to 1 August for January enrolment.

In subsequent years of study, self-funded home students not using a student loan from the September 2026 cohort onwards must make a minimum payment on or before the close of enrolment.

International undergraduate students

Once your deposit has been received this will be deducted from your tuition fee balance, any remaining payments will be split equally over three or six months. Payment is due on the first day of each month.

The tuition fee payment plans are paid on the following dates.

Three-month plan:

  • 1 November to 1 January for September enrolment
  • 1 March to 1 May for January enrolment.

Six-month plan:

  • 1 November to 1 April for September enrolment
  • 1 March to 1 August for January enrolment.

In subsequent years of study, self-funded international students from the September 2026 cohort onwards must make a minimum payment on or before the close of enrolment.

Home (UK) postgraduate taught (PGT) students

There are three payment plans available – the standard three- or six-month plans, or a termly plan.

Three-month plan:

  • 1 November to 1 January for September enrolment
  • 1 March to 1 May for January enrolment.

Six-month plan:

  • 1 November to 1 April for September enrolment
  • 1 March to 1 August for January enrolment.

Termly plan (recommended for those in receipt of a postgraduate loan):

  • 1 November, 1 February and 1 May for September enrolment
  • 1 March, 1 May and 1 October for January enrolment.

International postgraduate taught (PGT) students

If you wish to pay in instalments you must pay a minimum amount, either before or at enrolment. For most full-time courses, a minimum payment of £8,500 is due before the final enrolment date.

Once minimum payment requirements have been met you can enrol onto a standard three- or six-month payment plan.

Three-month plan:

  • 1 November to 1 January for September enrolment
  • 1 March to 1 May for January enrolment
  • 1 June to 1 August for April enrolment.

Six-month plan:

  • 1 November to 1 April for September enrolment
  • 1 March to 1 August for January enrolment
  • 1 June to 1 November for April enrolment.

The minimum payment does not apply to students on online courses in education.

If the minimum payment has not been paid by the end of enrolment you may be withdrawn.

Receipts

When making a payment via the UWE Payment Portal receipts are automatically generated and sent to the email address you provide.

You can log in to the portal at any time to access statements or previous emails. Find them by navigating to “All activity”.

Help and support

Can someone make a payment on my behalf?

You can set up an authorised user in the UWE Payment Portal. This enables you to provide access for someone to log in and make a payment towards your account. When you log in there is an option listed in the quick links on the right of the landing page to set up an authorised user.

It is important to only set up a trusted person as an authorised user and state your relationship to them. Giving someone this access will also give them full access to your finance record. Our Finance Compliance team will regularly monitor these to ensure the security of your account, and you may be contacted to provide more information.

Why was my payment declined?

It isn’t possible to advise exactly why individual payments fail. There are a number of possible reasons.

  • Incorrect card number entered. On most cards the number to enter is the 16-digit one printed across the middle of the card.
  • The card limit may have been reached. Check with the bank for daily transaction limits.
  • The address you entered is not the address associated with the card/account. You need to use the address registered with the bank, which may not be your university term-time address.
  • After two failed payment attempts, we advise contacting the bank to make sure no block is put on the card.

If you need help with making a payment, contact Flywire directly.

The exchange rates I am being offered by Flywire are too high, what should I do?

Flywire provides both local currency and sterling payment options, each with its associated foreign exchange (FX) rates at the time of payment. Comparing these rates to the Bank base rate via Google might not provide an accurate comparison, as there are additional factors to consider, like exchange rate differences and bank charges. To get the most accurate picture of your payment, check with your bank to understand the complete cost.

If you require further clarification about this, contact Flywire.

Why is my payment not showing on my account?

Payments should appear on your portal within a few minutes but can take up to an hour. Log out and log back in to see any updates.

Can you answer a question about my student loan?

Support is available for questions relating to your Student Loan. Find an answer or submit an enquiry.

Can you confirm my attendance so my funding is released?

The University Fees Team submits weekly attendance updates to the Student Loans Company (SLC). If sufficient time has passed and your attendance has not yet been confirmed, submit an enquiry.

Why have I not received my refund?

Once the Student and Programme Support (SPS) Team or Accommodation Team has raised a credit for refund, Credit Control will initiate the refund process. Allow up to ten working days for the refund to be received.

If this timeframe has passed and you have not received your refund, submit an enquiry.

All refunds will be returned to the original payer and via the original payment method.

Support for payment plans

How can I amend the instalment amounts on my payment plan?

You are unable to amend your instalment amounts. Instalments are automatically balanced in line with your invoice amount and the payment plan you have selected. If you want to discuss your payment plan submit an enquiry.

Can you help with the next instalment of my payment plan?

If you are finding a discrepancy with the instalment displayed on the UWE Payment Portal, submit an enquiry.

I missed my instalment payment, what should I do?

Log in to the UWE Payment Portal and pay immediately. Failure to pay could result in some of your UWE Bristol services being blocked including terminating your payment plan.

If you are experiencing financial difficulties there is support available, submit an enquiry.

Contact us

Income Operations

Credit control

For queries relating to unpaid amounts on invoices and debts, contact the Credit Control Team at creditcontrol@uwe.ac.uk.

Payment and security compliance

Flywire is an established company with nearly 15 year's experience of managing educational payments across the world. The company undergoes an annual SOC II and PCI DSS review to help ensure that it handles customer data securely and in compliance with all applicable laws, including, but not limited to, GDPR, PIPEDA, FERPA, GLBA and other data protection law so you can feel confident in the security of your transactions.

Flywire also maintains robust anti-financial crimes compliance programs as required by global regulators to ensure the business complies with regulations where they operate.

Flywire has payment options in more than 140 currencies, real-time tracking, and direct access to support experts. You can contact Flywire with any questions related to it's practices or security.

Fraud warning

Students are increasingly being targeted by fraudsters and scammers. You may be approached by individuals, organisations or even someone you know, offering to pay your tuition fees on your behalf at a reduced rate or under special conditions. These offers are often linked to fraud and money laundering activity and could result in financial loss or action being taken against your student account.

Always pay your tuition fees directly to UWE Bristol using the authorised payment methods listed on this page. Never share your payment details or allow anyone else to make payment arrangements on your behalf without first verifying they are legitimate.

For advice on common scams, money muling, phishing and how to protect yourself from fraud, visit our fraud and scams page.

If you believe you have been a victim of fraud or have concerns about a payment, contact Finance Compliance at financecompliance@uwe.ac.uk or the Student Money Service at sms@uwe.ac.uk.

If you are experiencing difficulties, contact Credit Control at creditcontrol@uwe.ac.uk.

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