To connect to eduroam, download and install the eduroam Configuration Assistant Tool (CAT).

Important: For new devices, we recommend downloading the eduroam CAT tool before coming to campus. A wired, wifi or mobile data (4G/5G) connection is needed for installation.

Once the eduroam profile is set up, you can automatically connect to eduroam hotspots across the globe without sharing your personal details.

Use your UWE Bristol username followed by ‘@uwe.ac.uk’ and your UWE Bristol password.

Install eduroam on iOS

Install eduroam on Android

The eduroam CAT is available for Android, Apple iOS, Apple OS X, Microsoft Windows, Chrome OS and Linux. Check the eduroam CAT website for supported versions.

Install eduroam on iOS

Step-by-step guide

  1. Go to https://cat.eduroam.org or scan the QR code:
    eduroam CAT QR code
  2. Click the eduroam installer button:
    Screenshot of the eduroam installer button, which reads "Click here to download your eduroam installer"
  3. Search for UWE or University of the West of England and select if from the list:
    A screenshot displaying 'UWE' within the organisation search field
  4. Select Apple Device:
    A screenshot of the 'Apple device' button
  5. Select Allow for the website to download the configuration profile
  6. If prompted, select your device
  7. Once the 'Profile Downloaded' pop-up appears, select Close
  8. Go to Settings and select Profile Downloaded:
    A screenshot displaying iOS settings, with the 'Profile Downloaded' option highlighted
  9. Select Install:
    A screenshot of 'Install Profile' screen with eduroam displayed and the Install button highlighted
  10. If prompted, enter your device passcode/password
  11. Read the 'Consent' information and select Next
  12. Select Install and confirm Install:
    A screenshot of the 'Warning' screen, with both install buttons highlighted
  13. Enter your UWE Bristol username followed by '@uwe.ac.uk' (for example, an2-other@uwe.ac.uk)
  14. Enter your UWE Bristol Password
  15. Select Join
  16. Select Done

That's it! You are now connected to eduroam.

How to remove an eduroam profile

If you change your UWE Bristol password or made a mistake during the eduroam CAT install, you will need to remove the profile and re-install it:

  1. Select Settings
  2. Select General
  3. Select Profile:
    A screenshot within iOS settings, with 'Profile eduroam' displayed 
  4. Select Remove Profile:
    A screenshot of the 'Warning' screen, with both install buttons highlighted
  5. Now re-install the profile from Step 1.

Install eduroam on Android

Step-by-step guide

  1. Remove any previous eduroam connections by going to to wifi settings
  2. Long press eduroam
  3. Select Forget network:
    A screenshot showing the eduroam connection, with the 'Forget network' option displayed
  4. Go to Google Play and search eduroam CAT
    A screenshot of 'eduroam CAT' within Google Play
  5. Install and Open the app
  6. Select Allow or turn on Manual Search at the bottom of the next screen:
    A screenshot of the location pop-up which says, "Allow eduroamCAT to access this device's location?" With the allow button highlighted
    A screenshot of the 'Manual Search' slider switched to 'ON'
  7. Search for UWE or University of the West of England and select if from the list:
    A screenshot displaying 'University of the West of England' in the manual search field
  8. Select Allow to save the profile to your files:
    A screenshot of the permissions pop-up saying, "Allow eduroamCAT to access photos, media and files on your device?" with allow highlighted
  9. Select Install and confirm Yes:
    A screenshot of the 'Install Configuration File' screen, with install and yes highlighted
  10. Enter your UWE Bristol username followed by '@uwe.ac.uk' (for example, an2-other@uwe.ac.uk)
  11. Enter your UWE Bristol password
  12. Select Install.

That's it! You are now connected to eduroam.

Known connection issues