Configure your device for eduroam


  1. Select Settings
  2. Select wifi
  3. Select eduroam
  4. Enter your UWE Bristol username followed by '' (eg
  5. Enter your UWE Bristol password
  6. Click Join
  7. Click Accept.

If you made a mistake and need to reset it:

  1. Select Settings
  2. Select wifi
  3. Select eduroam
  4. Select Forget this Network

wifi (eduroam) on iOS


  1. Select Settings
  2. Select Connections
  3. Select wifi
  4. Select eduroam
  5. EAP method: PEAP
  6. Phase 2 authentication: None
  7. CA certificate: (Unspecified)
  8. Identity: enter your UWE Bristol username followed by '' (eg
  9. Anonymous identity: [leave blank]
  10. Password : enter your UWE Bristol password
  11. Click Connect.

If you made a mistake and need to reset it:

  1. Select Settings
  2. Select Connections
  3. Select wifi
  4. Tap and hold eduroam
  5. Select Forget Network.

wifi (eduroam) on Android


Automatic configuration

To configure your device for eduroam:

  1. Go to the Software Download Service
  2. Log in with your UWE Bristol username and password
  3. Click on Download Eduroam Script
  4. A pop-up at the bottom of your browser may ask if you want to open or save the file - Save the file
  5. Now select Open folder
  6. Unzip and open the folder
  7. Double-click on the setup_eduroam file
  8. Wait for the Additional information is needed to connect to eduroam popup at the bottom of your screen
  9. Click on the popup balloon and enter your UWE Bristol username followed by '' (eg and your UWE Bristol password.

Manual configuration

Your computer will need to be able to use the security type WPA2-Enterprise to connect to eduroam.

To configure your device for eduroam:

  1. Select Settings
  2. Select Network and Internet
  3. Select Network and Sharing Centre
  4. Select Set up a new connection or network.
  5. In the 'Set Up a Connection or Network' window, select Manually connect to a wireless network and click Next.
    Configuring eduroam for Windows screenshot
  6. In the 'Manually Connect to a wireless network' window, enter the following details:
    Network name: eduroam (must be lowercase)
    Security type: WPA2-Enterprise
    Encryption type: AES
    Security Key: blank
    Configuring for eduroam screenshot
  7. Ensure the Start this connection automatically and the Connect even if the network is not broadcasting boxes are ticked and click Next to continue.
    You should have 'Successfully added eduroam'.
  8. Select Change connection settings. An 'eduroam Wireless Network Properties' window will open.
  9. Ensure the properties settings are set as follows:
    Name: eduroam
    SSID: eduroam
    Network type: Access point
    Network availability: All users
  10. Ensure the Connect automatically when this network is in range and Connect even if the network is not broadcasting its name (SSID) boxes are ticked, then click OK.
  11. Click on the security tab. Ensure the following properties are set:
    Security type: WPA2-Enterprise
    Encryption type: AES
    Tick the Remember my credentials for this connection each time I'm logged on box.
  12. Click on settings. In the 'Protected EAP properties' window, ensure Authentication Method is set to Secured password (EAP-MSCHAP v2) and the Verify the server's identity by validating the certificate box is not ticked.
  13. In the same window click Configure... to see the EAP MSCHAPv2 Properties. Ensure the Automatically use my Windows login name and password (and domain if any) box is not ticked, then click OK twice.
  14. Back in the 'eduroam Wireless Network Properties' window, click the Advanced settings button.
  15. Tick the Specify authentication mode: box and in the drop-down box ensure User Authentication is selected. 
    Advanced settings screenshot
  16. Click Save credentials and enter your UWE Bristol username followed by '' (eg and your UWE Bristol password, then click OK.
  17. Click OK (as required) to close all windows.
  18. Select the wifi symbol in the system tray (next to the time and date). Choose eduroam from the wifi list and select Connect.

wifi on (eduroam) Windows

Mac OS

Your computer will need to be able to use the security type WPA2-Enterprise to connect to eduroam.

  1. Click on the AirPort icon on the menu bar at the top of the screen.
  2. Select eduroam.
  3. At the window 'The network "eduroam" requires a password', enter your UWE Bristol username followed by '' (eg and your UWE Bristol password, then click OK.
  4. In the 'Verify Certificate' window, click Continue.

wifi (eduroam) on Macs (PDF)


  1. Tick Enable wifi
  2. Select eduroam
  3. In the 'Wifi Network Authentication Required' window, enter the following detail:
    • Authentication: Protected EAP (PEAP)
    • Username:enter your UWE Bristol username followed by '' (eg
    • Password: enter your UWE Bristol password
    • Tick Ask for this password every time
    • Click Connect
  4. In the 'NetworkManager Applet' window:
    • Tick Don't warn me again
    • Click Ignore
  5. In the 'Authenticate' window, complete the following:
    • Password: enter your laptop password
    • Click Authenticate.

Connect with another device

The settings below are in the approximate order you will be asked for them. For each setting, some alternative names are given. Some mobile devices provide more than one option; the most preferable is listed first in the table. Each particular device may not ask you for all of the listed settings, so just use those you are asked for.

Device option headings Settings

Network name, SSID

eduroam (lower case)

Wireless Security / Network Authentication

WPA2-Enterprise, 802.1x EAP

EAP Settings / Type / Outer Method


User Certificate

Leave blank

CA Certificate / Certificate Authority / Trusted Root CA

TERENA SSL CA, AddTrust External Root, Unspecified

Validate Server Certificate / Server Name

Yes, Enabled

Server Name / Trusted Servers,

Inner EAP Method / Link Security / Authentication Method / Phase 2 Authentication / PEAP Sub Type




(UWE Bristol username followed by '' eg all lowercase; this is not the same as your UWE Bristol email address)

(Please note: if you provide an identity, you should leave the next two settings blank.)

Username / Inner / MSCHAPv2 Identity

UWE Bristol Username (lowercase)

Outer Identity / Username, Anonymous / Initial Identity (This must be all lowercase)


UWE Bristol password (case sensitive)

The final step is to connect to eduroam as you would with any other wireless network on your mobile device or computer.