Library service interruptions

Level 5 refurbishments

Level 5 (silent floor) of Frenchay Campus library will be closed for refurbishment from Monday 16 June 2025.

Partial reopening is likely to be at the end of August, and it will be fully reopened by November.

You can still borrow books that are shelved on Level 5 by placing a reservation before 14:00, Monday to Friday. Reservations for Level 5 items will be available to collect from the reservations shelf later the same day – you will receive an email notification. Reservations are held for seven days before being returned to the shelves.

Library maintenance period - during resit period

There is a planned maintenance period of library services from 6:00 on Saturday 12 July - 6:00 on Sunday 13 July 2025, which means many services will be unavailable to you during this time.

We are aware this is taking place during a resit period, and we apologise for any inconvenience or additional stress this may cause. The maintenance is part of a Europe-wide project to update our systems - the timing of which we unfortunately have no control over.

What will be affected?

During this period you will be unable to do the following:

• Search and retrieve electronic resources (including e-books and e-journal articles)
• Search for catalogued books and other physical resources
• Access Database A-Z (this includes direct links to publisher sites for e-books, e-journals, etc.)

The following services will be back online by 17:00 on Monday 14th July

• Reserve, borrow or return books
• Access your account to pay fines, check account status and loans (you will not be fined for any overdue books)
• Borrow a laptop

Please note: existing laptop and book loans will be extended until Tuesday 15 July. Our libraries will be physically open with security staff present.

What can I do?

We understand the resit period can be a stressful and challenging time, so we encourage you to get organised and plan for this gap in resources, to ensure you are not impacted. Prepare by using the resources available to you ahead of time, such as checking out any books you need, downloading PDFs of journal articles or e-book chapters, etc.

We have prepared a list of our core journal and e-book providers along with links to enable access to their materials. This will allow you to connect to the specific databases and search their content. These services are available in our alternative access links document (pdf). 

You can access other resources during this period, including referencing support, English language help, library how-to guides and college-specific study support, tailored to your subject.

Crossref maintenance affecting UWE reading lists

The Crossref service will be undergoing planned maintenance from 22:00 Tuesday 8 July - 22:00 Wednesday 9 July 2025. This maintenance window will affect users who wish to bookmark journal articles in order to add them to a reading list.

If you continue to experience issues bookmarking materials after 22:00 Wednesday 9, please contact us via Ask a Librarian for support.

Library closure dates

 Please see our opening hours to check any upcoming library closure dates.

Database service interruptions

Please see our database service interruptions page for more details.