Database service interruptions

Find out about known problems and scheduled maintenance likely to affect access to databases for more than an hour.

UWE Bristol Library Twitter

Information about database interruptions can also be found on the UWE Bristol Library Twitter page.

Westlaw, Practical Law, and Lawtel

Some users are getting an error message when trying to log into Westlaw: “Your profile contains no valid registration keys”. Please contact us for advice or contact the Thomson Reuters Helpdesk on 0345 600 9355.

Digital Theatre Plus

We have been alerted to an upcoming change to Google Chrome that will require you to update your browser in order to continue watching content on Digital Theatre Plus. Please ensure that you update Google Chrome to the latest version before Tuesday 6 December 2022. After this date, older versions of Google Chrome will no longer support video streaming on Digital Theatre Plus.


Access to video and audio content on Screenonline is currently unavailable. You may encounter ‘unregistered user’ or ‘media not available’ error messages. We are working with the supplier to resolve the problem.

LinkedIn Learning

There is currently an on-going issue with LinkedIn Learning links accessed from Reading Lists and Blackboard. You may be asked to sign in with your email address to access these links - please note that this is not required and a workaround is in place.

To access LinkedIn Learning resources using the workaround:

  • Please log in via the Library's LinkedIn Learning webpage.
  • Then click on the link (to a specific resource) from your Reading List or Blackboard.
  • This should be completed in a new browser session.

Library service interruptions

For general service interruptions and planned maintenance in our libraries, please see our Library service interruptions page.

Further help