Updated: Friday 18 September

We have increased the number of e-resources you can access and now provide you with access to around one million e-books, 100,000 e-journals, plus a wide range of databases. Whenever possible we are buying e-books rather than print to enable you to access the texts when and where you need them.

We are also widening our services to support you working from home. These include bookable 1:1 support via Microsoft Teams, providing support on a range of topics including finding resources to improving your study skills. Our Ask a Librarian 24/7 online chat and email services remain available for whenever you need us. 

As we head towards the beginning of the 20/21 academic year, we have started to reopen some of our buildings. Please see below for full details of our current opening hours and services.

Welcome back

Jason Briddon, Director of Library, Careers and Inclusivity, talks about the changes we've made to our library services and what we can offer you in the 2020/21 academic year.

Library buildings

Our Frenchay and Glenside libraries are now open with reduced hours. Bower Ashton Library will reopen soon. We plan to expand our opening times into evenings and weekends from Monday 12 October, when you return for teaching block 1. 

View opening hours

We can now give you access to some of our study spaces, computers and physical collection. We've made some changes to how we manage our service and spaces:

  • Our spaces are now available for individual study and have been organised to allow 2m social distancing.
  • We encourage you to wear a face covering when visiting our spaces.
  • Sanitisation stations can be found across our floors, with hand gels and wipes for use before and after using equipment.
  • We've launched a new 'click and collect' service to reduce browsing and allow you to make a request before your visit. You can also use our 'scan and deliver' service to request digitised book chapters and journal articles, which we will email to you. More information can be found on our borrowing pages.
  • Books and other physical items will be quarantined for 3 days before being reissued.
  • Printing is available.
  • We have implemented a range of one-way systems and may require you to use designated entrances and exits in our buildings.
  • We will be monitoring building occupancy and may need to restrict access when we are busy.

Alexandra Warehouse Library

Sadly, due to the impracticality of making Alexandra Warehouse library “covid secure” it remains closed. However, the Library will be offering 'click and collect' and 'scan and deliver' services and items may also be returned to the book bin outside. The Alexandra Warehouse Library staff are still available for one-to-one appointments and are staffing the Ask a Librarian online chat service. They can also be reached on library.aw@uwe.ac.uk 

Further information about service changes

Library buildings

Our Frenchay and Glenside libraries are now open with reduced hours.

View opening hours

Our other library buildings remain closed at this time.

Borrowing and returning books

We have launched a 'click and collect' service for physical items if you are able to visit us. We have also introduced a 'scan and deliver' service for book chapters and journal articles, which we will email to you. Find out about our new services on our borrowing pages.

Borrowing and returning items

Inter-library loans

Our Inter-Library Loan Service is still operating, however we are currently unable to provide print material.

If you have any queries please contact the inter-library loans team.

Accessing our resources remotely


Which resources are available?

Additional access to digital content 

A number of publishers and content providers have opened up some or all of their digital content to support library users during this period.

Find out more about additional access to digital content during the coronavirus period.

Disabled users

Here are some specific resources to help disabled users working off-campus:

Please contact us if you need any further support with accessing reading for your course.

Study skills advice and support

We have produced and made available online and interactive resources covering the skills that you need to be successful in your assignments:

'How to' online workbooks - As an alternative to attending our study skills workshops, you can also use our 'How to...' workbooks, which are closely aligned with the workshop sessions. You'll find similar exercises in them, but different examples.

Study skills online tutorials - Access online library workbooks to improve your study skills, including reading and note taking, writing, critical thinking, presentation skills and time management. You will also find a series of reading lists which list additional books, training videos and other resources that will enable you to develop your skills further.

You may also find our guide to Studying with Event Capture useful if your lecturers are teaching online.

You can also book a one-to-one appointment for help with study skills.

Additional resources

  • Exam papers - View past exam papers to help you prepare. Even if the format is different, it still gives you an idea of the type of content that is typically tested.
  • LinkedIn Learning - Access thousands of online training videos in software, design and business. LinkedIn Learning is a vast library of high quality, current, and engaging video tutorials. Perfect for developing the skills you need during your studies, for future employment and even your hobbies. If you’re a staff member, you’ll find training courses about business software and tools that you might have recently needed to adopt due to home working.

Updates for academic staff

Copyright guidance for teaching staff during COVID-19

We've published some copyright guidance for teaching staff during COVID-19 about preparing learning materials for remote teaching.

Digitisation service

Our Digitisation Service is still operating. Please submit a digitisation request (via your reading list or the online form) and we will contact you if it is not possible to fulfil it.

Library support

Academic staff can contact their Subject Librarians to discuss:

  • delivery of online teaching for study skills
  • assistance in putting together a bespoke package of the extensive online content available through the study skills pages
  • designing assessments in line with the digital resources available for students to use.

One-to-one appointments

Check Infohub to book a one-to-one appointment on topics such as reading, writing and referencing, literature reviews and critical writing. Find out more about one-to-one appointments.

If no appointment slots are available, contact us to discuss your needs.

External users

We are closed to external users at this time.

We will be re-opening our Libraries for our students and staff in September. To achieve this in a safe way, we are re-configuring our spaces and reducing our opening hours. As a result of our significantly reduced occupancy and restrictions on campus, we will be unable to invite you back into our buildings in the first few months of re-opening.

We recognise that this may be disappointing for some of you. Over the coming months we will regularly assess our offering with a view to inviting you back. When we do, we will explore the types of measures we are putting in place for your safety.

Some of you have books that you may be hoping to return soon. Our customer service team will be in touch with you directly to discuss a variety of options for return.

Service status updates

Laptop loans

Laptop loans are currently suspended.

If you were unable to return a laptop before we closed, please contact us.

PrintWorks Shop

The PrintWorks Shop (Frenchay Library) is now closed.

Support from IT services

Please visit the IT Services webpages for more information that will help you to study remotely. This includes software to download for use at home.

You may also need: IT Services Status Hub