Updated: Monday 28 September
We have increased the number of e-resources you can access and now provide you with access to around one million e-books, 100,000 e-journals, plus a wide range of databases. Whenever possible we are buying e-books rather than print to enable you to access the texts when and where you need them.
We have also widened our services to support you working from home. These include bookable 1:1 support via Microsoft Teams, providing support on a range of topics including finding resources to improving your study skills. Our Ask a Librarian 24/7 online chat and email services remain available for whenever you need us.
As we head towards the beginning of the 20/21 academic year, we have started to reopen some of our buildings. Please see below for full details of our current opening hours and services.
Our Frenchay and Glenside libraries are now open with reduced hours. Bower Ashton Library will reopen soon. We plan to expand our opening times into evenings and weekends from Monday 12 October, when you return for teaching block 1.
We can now give you access to some of our study spaces, computers and physical collection. We've made some changes to how we manage our service and spaces:
- We are using the free NHS Covid-19 app for library visitors to check-in whilst using our study spaces, as per the latest Government guidance. Please use the QR codes situated at our entrances and on each library floor. If you are just visiting to return a book or for 'click and collect' collection, you do not need to check in using this system. You can find more details about the app, including a video, Privacy Notice and FAQs on the NHS COVID-19 website.
- Our spaces are now available for individual study and have been organised to allow 2m social distancing. This means we are operating with a reduced capacity in our libraries.
- We encourage you to wear a face covering when visiting our spaces.
- Sanitisation stations can be found across our floors, with hand gels and wipes for use before and after using equipment.
- We've launched a new 'click and collect' service to reduce browsing and allow you to make a request before your visit. You can also use our 'scan and deliver' service to request digitised book chapters and journal articles, which we will email to you. More information can be found on our borrowing pages.
- Books and other physical items will be quarantined for 3 days before being reissued.
- Printing is available.
- We have implemented a range of one-way systems and may require you to use designated entrances and exits in our buildings
We will be monitoring building occupancy and may need to restrict access when we are busy. To ensure that you can work safely in our spaces, we have set up a traffic-light system to help us manage building occupancy. When entering our libraries, you will now see signage with our current status, with staff on hand to direct you to the closest available study spaces. Here is what our traffic light system means to you:
- Green – there is plenty of study space available.
- Amber – we are close to reaching our current capacity. Please consider returning later if your visit is not essential.
- Red – our study spaces are full and we are closed to new arrivals. Please make yourself known to staff at the entrance if you have items to return or have a collect notification.
As our spaces open from busy corridor areas, we are unable to allow queuing outside of our entrance. You will be asked to leave by University staff if you are waiting outside during a red status period.
Alexandra Warehouse Library
Sadly, due to the impracticality of making Alexandra Warehouse library “covid secure” it remains closed. However, the Library will be offering 'click and collect' and 'scan and deliver' services and items may also be returned to the book bin outside. The Alexandra Warehouse Library staff are still available for one-to-one appointments and are staffing the Ask a Librarian online chat service. They can also be reached on firstname.lastname@example.org
Further information about service changes
Our Frenchay and Glenside libraries are now open with reduced hours.
Our other library buildings remain closed at this time.
Borrowing and returning books
We have launched a 'click and collect' service for physical items if you are able to visit us. We have also introduced a 'scan and deliver' service for book chapters and journal articles, which we will email to you. Find out about our new services on our borrowing pages.
Our Inter-Library Loan Service is still operating, however we are currently unable to provide print material.
- New requests - Please submit an inter-library loan request and we will contact you if it is not possible to fulfil it.
- Returns - Our Frenchay and Glenside libraries have reopened. Please check our opening hours and returns information.
If you have any queries please contact the inter-library loans team.
Accessing our resources remotely
Which resources are available?
- Access e-books and journal articles through library search and use our guide: How to use e-books
- Browse databases by subject or from the A-Z list. View known database service interruptions.
- Your Subject Librarians have curated specialist resources for your subject.
- Our A-Z list of resources should cover anything else.
Additional access to digital content
A number of publishers and content providers have opened up some or all of their digital content to support library users during this period.
Find out more about additional access to digital content during the coronavirus period.
Here are some specific resources to help disabled users working off-campus:
- Find out how to adjust the settings from an e-book provider to make it more accessible: How to use e-books
- Our Assistive Technology workbook details free and low-cost assistive software to help your studies.
- Create your own alternative formats - use the online tool to convert short documents into a more accessible format (including MP3 audio, DAISY, DAISY Math, Braille, and e-books).
Please contact us if you need any further support with accessing reading for your course.
Study skills advice and support
We have produced and made available online and interactive resources covering the skills that you need to be successful in your assignments:
'How to' online workbooks - As an alternative to attending our study skills workshops, you can also use our 'How to...' workbooks, which are closely aligned with the workshop sessions. You'll find similar exercises in them, but different examples.
- How to make notes and read effectively
- How to reference and avoid plagiarism
- How to plan and structure your writing
- How to put your reading into your writing
- How to write critically
Study skills online tutorials - Access online library workbooks to improve your study skills, including reading and note taking, writing, critical thinking, presentation skills and time management. You will also find a series of reading lists which list additional books, training videos and other resources that will enable you to develop your skills further.
You may also find our guide to Studying with Event Capture useful if your lecturers are teaching online.
You can also book a one-to-one appointment for help with study skills.
- Exam papers - View past exam papers to help you prepare. Even if the format is different, it still gives you an idea of the type of content that is typically tested.
- LinkedIn Learning - Access thousands of online training videos in software, design and business. LinkedIn Learning is a vast library of high quality, current, and engaging video tutorials. Perfect for developing the skills you need during your studies, for future employment and even your hobbies. If you’re a staff member, you’ll find training courses about business software and tools that you might have recently needed to adopt due to home working.
Updates for academic staff
Copyright guidance for teaching staff during COVID-19
We've published some copyright guidance for teaching staff during COVID-19 about preparing learning materials for remote teaching.
Academic staff can contact their Subject Librarians to discuss:
- delivery of online teaching for study skills
- assistance in putting together a bespoke package of the extensive online content available through the study skills pages
- designing assessments in line with the digital resources available for students to use.
We are closed to external users at this time.
We will be re-opening our Libraries for our students and staff in September. To achieve this in a safe way, we are re-configuring our spaces and reducing our opening hours. As a result of our significantly reduced occupancy and restrictions on campus, we will be unable to invite you back into our buildings in the first few months of re-opening.
We recognise that this may be disappointing for some of you. Over the coming months we will regularly assess our offering with a view to inviting you back. When we do, we will explore the types of measures we are putting in place for your safety.
Some of you have books that you may be hoping to return soon. Our customer service team will be in touch with you directly to discuss a variety of options for return.
Service status updates
Jason Briddon, Director of Library, Careers and Inclusivity, talks about the changes we've made to our library services and what we can offer you in the 2020/21 academic year.