IT guidance for graduating students

Your access to your personal data and academic record in MYUWE will end four months after your Examining Board meeting date.

Find the Examining Board meeting date

Before you lose access, make sure that you have:

• updated your personal details on MYUWE, including your home address, telephone number and personal email address (award certificates and Certificates of Credit will be posted to your home address)
• downloaded your Higher Education Achievement Report (HEAR)
• downloaded your results and marks

Once your access is withdrawn, we will not be able to download your HEAR, results and notification of credit, or assessment marks for you.

In addition to physical award documentation, eCertificates will be published for eligible graduates on our UWE Bristol Secure Documents Portal. This portal will allow you to view and download digital versions of your Award Certificates. You will also be able to share your digital certificates with third parties through the connections feature. For more information, including eligibility, go to our UWE Bristol Secure Documents Portal FAQs.

Once your results have been published on the UWE Bristol Secure Documents Portal, you will receive an email to your personal email address, to allow you to register and use the portal. You can log in using your UWE Bristol details for single sign on or using your personal email address.

Your access to Blackboard will end two months after your Examining Board meeting date.

Find the Examining Board meeting date

Ensure you have downloaded all feedback from the coursework tab, as once access is withdrawn, you will not be able to download your feedback.

You can continue to use our career services after graduation. Follow these simple steps for continued access to Career Toolkit for our vacancies database, event bookings, online career development tools, guides and resources.

Career Toolkit

Before you graduate, you should update your personal email address, as this will be the email address your Career Toolkit password reset email will be sent to. To do this, access MYUWE then 'Edit your details'.

If you have not done so already, you will need to reactivate your Career Toolkit account by selecting 'Graduate' on the login page, then 'Reset your password'.

The password reset email will be sent to the personal email account you registered while at UWE Bristol. Once you have left, all emails sent from Career Toolkit will go to this email address.

If you can no longer access or don't remember your personal email, complete a lost account form to request access to Career Toolkit.

Contacts

If you're having issues with Career Toolkit access, email the Student Business Systems team at sds.operations@uwe.ac.uk and mention your student number.

Your subscription to Microsoft 365 will end one month after:

• your Examining Board meeting date if you have graduated or been withdrawn
• the study end date of your award record if you have chosen to withdraw from your programme of study.

Find the Examining Board meeting date or end date

This means that:

• your OneDrive account will close at this point, so ensure that you have downloaded what you need from your OneDrive account before it closes
• you will be given three-month trial access to Microsoft Office. You can install this on your PC, laptop or mobile. After three months, if you want to continue using Microsoft Office, you will need to purchase a package.

You have access to your UWE email directly from Microsoft Outlook for a year after you finish.

You can back up your account by following the instructions in the Microsoft Import and Export Outlook Email, Contacts and Calendar guide. This includes instructions for importing your UWE emails into another email account.

If you have any difficulties with backing up your account, please contact the IT Service Desk.

Your access to Library e-resources will stop immediately after your Examining Board meeting date.

Find the Examining Board meeting date or end date

If you have books outstanding on your Library account, please return them as soon as possible. You can return your books to any of our Library sites at Frenchay, Glenside or Bower Ashton campuses.

After graduation, you'll be able to join the Library as a visitor member. This enables you to:

• visit our three campus libraries
• borrow books (up to five items and make two reservations)
• use our study spaces and facilities.

Find out more about Visitor membership.

Your access to Pebblepad and associated support will be available for one year following your graduation or withdrawal from your program of study.

After this period, your access to Pebblepad will be disabled, and any work that you have not exported or saved to an alternative location will no longer be accessible. To avoid losing your work, we recommend that you export your portfolio and save it to a secure location before your access expires.

Pebblepad offers the option to create an alumni account where you can take your assets with you when you leave. You can continue to use the platform to support your personal learning and professional development as you move on to the next stage of your career.

For guidance on how to create an alumni account, please visit the Pebblepad guidance page.

Your access to the Pharos printing system ends one month after your Examining Board meeting date.

Find the Examining Board meeting date

Print credit refunds of £10 or more must be requested within one month of withdrawal or three months after completion of studies. For full details, see the Pharos Online Payments terms and conditions.

Make sure you have downloaded everything you need related to your current course, as this will not be accessible once you start your new course.

If you are starting a new course at UWE Bristol:

• your access to MYUWE will be restored when you are asked to register for the course
• your login details will remain the same
• you will also receive an email to the address registered to your application to let you know.

Please look at the Information Security Policies when you start your new course as they may have changed.

Your license to Microsoft Office and OneDrive will be renewed when you register for your new course.