Help with certificate replacements, certified true copies of award certificates and duplicate certificates of credit (transcripts).

COVID-19 updates


All the up-to-date information.


Contact details

Student Information Request Team (SIRT)
Frenchay Campus
University of the West of England (UWE Bristol)
Coldharbour Lane
Bristol, BS16 1QY

  • For certificate queries: contact InfoHub using our online form.
  • For letters and academic reference requests: contact InfoHub using our online form.
  • For employer/verification requests: contact infopoint@uwe.ac.uk.

Required information

To enable us to manage your queries effectively, please include the following information in all correspondence:

  • Bristol student number (if known)
  • name
  • of birth
  • of award
  • of attendance/date of completion.