Collecting your keys

How to get hold of your keys.

Collecting your keys

When you arrive, the first thing you’ll need to do is pick up your keys or access card so you can get into your building and room. Here's what you need to know and do.

Our accommodation team will email you about a week before your contract starts to let you know how to do that.

You can collect your keys from the start of your contract. Log in to our accommodation portal (this will be sent to you by email) to read more about your move in date.

Things you’ll need to do

Before you can collect your keys, you need to have:

  • Completed our accommodation e-induction training – we’ll email you about this before you arrive.
  • Uploaded your photo to your MyUWE portal Paid for your accommodation through the UWE Bristol accommodation portal.
  • If you’re a UK student, you need to set up a Direct Debit for your rent payment.
  • If you’re an international student, you need to have arranged a recurring card payment, unless you’ve made other arrangements with us.

On the day, you'll also need to bring photo ID with you – that's your driving licence or passport. 

Important: you'll need to have all this sorted when you arrive – or there could be a delay when you come to collect your keys.

Where to collect your keys

Key collection information will be sent to you one week prior to your arrival date. It will detail your key collection location. Some keys will be posted to residents in advance, we will contact you if we are posting your key.