COVID-19 support team

Whether you have coronavirus symptoms or not, we have a team ready to help you manage your self-isolation.

What you need to do

If you develop coronavirus symptoms you must tell the University, stay inside and ring the Covid Support Team on +44(0)117 32 87000. The phone line is open seven days a week, Monday - Sunday 09:00 to 17:00. If you develop symptoms overnight, self-isolate immediately and ring us in the morning or report symptoms online. If you report your symptoms online a member of the team will call you back.

Report symptoms online using Infohub (login required)

If you are instructed to take a test, you must tell the University the result, even if it is negative. The actions each of you take will be the biggest factor in reducing the transmission of coronavirus – helping us get back to normal quicker. It’s vital that you tell us if you have any symptoms – you won’t be penalised. We’re here to support you.

What we'll do

We’ll take some details, explain how to book a free test with the NHS (if you haven’t already) and what your next steps are. We’ll also check back in with you throughout your self-isolation to make sure you’re OK and see if there’s anything you need from us. For information visit our self-isolation guidance page.