Why do I have a library fine?

Fines start to accrue when a recalled item becomes overdue and continue to increase until the item is returned, whereupon the fine can be paid.

The fines vary according to the length of loan (see overdue charges below).

You are responsible for the items borrowed with your ID card and you will be charged for any that are overdue, damaged, lost or stolen. Books can be very expensive and you could face a large bill for their replacement.

If you would like to discuss your library account please contact your campus library.

How to pay fines

Paying fines on returned or renewed items

You can pay fines on returned or renewed items by logging into your library account and paying online. There is no minimum payment.

Log into your library account

Accruing fines for items still on loan

You can't pay accruing fines. You can only pay fines once your overdue items are returned or renewed.

Block on borrowing and renewing

If you have more than £5 in unpaid or accruing fines, you will be blocked from borrowing or renewing items. Return your overdue items and pay the fines, or contact the library for assistance.

Invoice for overdue items

If an item is exceptionally overdue, you will be sent an 'invoice for overdue items'. You must discuss, or pay, the invoice with the library that issued the invoice.

What if I lose or damage a book?

If you have lost or damaged an item, please contact the library where it was issued (details will be on your check-out receipt). They will send you an invoice for the item.

If you find a lost book within 3 months of paying for it, then you will be entitled to a refund, upon production of your till receipt.

We are unable to accept replacement copies of items that have been lost or damaged.

Overdue charges

Type of loan Fine (per day) Maximum fine per item
Overdue item 35p £10
Inter-library loan 35p £10
24-hour laptop loan 35p per hour or part hour £20
Anatomical models 35p £10

What if I have a good reason for not returning my books?

Please see our library fines exceptions policy below for further details.

If you know in advance that you will be unable to bring your books back in time, you may be able to renew them to avoid incurring fines.

Library fines exceptions

Please contact us to discuss waiving fines. Fines will normally be waived in line with the circumstances described below.

Circumstances normally accepted

Circumstance Notes/evidence required
Medical exemption Users are requested to provide a medical certificate, or provide confirmation from a Student Support Adviser of their medical absence
Bereavement No formal evidence required
Exceptional personal circumstances or family issues We suggest users speak to a Student Support Adviser, or Money Adviser, who can contact us
Students with disabilities who have individual arrangements in place Waivers will only be applied in cases where specific arrangements have been confirmed through Disability Services in advance
Serious and unforeseeable transport or weather related difficulties No evidence required if the campus has been closed
University system error No evidence required

Circumstances not normally accepted

Circumstance Notes
User didn't realise/forgot to check emails/did not check library account Users are encouraged at all times to check emails and library account regularly
User is away from campus at a conference, on placement, or on business related to their work/studies Users are expected to make arrangements prior to going away on any planned absences from the University
User lives at a distance Users living at a distance can use the postal loans service
International students at home during vacations Users are expected to prepare beforehand and we advise that UWE Bristol Library items should not be taken out of the UK
User has been on holiday Users are expected to make arrangements prior to going away on holiday
Students with disabilities who do not have individual arrangements in place Waivers will only be applied in cases where specific arrangements have been confirmed through Disability Services in advance
Temporary loss of access to e-mail/internet Users are expected to make alternative arrangements to access email
Items stolen or damaged while at home Users are advised to claim compensation for the charges incurred via their insurance policy 
Email reminders not received Emails and other communications are a courtesy reminder. Users are expected to check their library account regularly
Charges accrued when a UWE Bristol ID card has been loaned to a friend Users should not loan their UWE Bristol ID card to others and are liable for all fines incurred if they choose to do so. We also advise people do not disclose their PINs to others