Support

If you:

• have forgotten your UWE Bristol email address, username or password
• are getting an error message on MYUWE
• cannot sign into MYUWE
• have a question about Blackboard.

Contact the IT Service Desk on +44(0)117 32 83612 or email itonline@uwe.ac.uk. More help is also available on the IT Services web pages.

Updated account details

If your UWE Bristol account has recently been updated or modified (for example, you have requested a change to your email address) and you cannot access MYUWE, wait 24 hours and try again.

Staff MYUWE access

Staff cannot access the new MYUWE platform. To visit old MYUWE, use the old MYUWE link. 

For more help with MYUWE, see our staff guidance.

Graduate MYUWE access

You will be able to log in to MYUWE with your email address for up to 12 months after you have achieved your award. However, some information such as your personal details and your marks and awards will only be available in MYUWE for 120 days after you achieve your award or withdraw from the University.

More information can be found on our IT guidance for graduating students web page.

If your timetable is wrong or missing, use our Timetable self-help form.

Find out when your timetable will be published on our Term dates web page.

For help with registration, go to our Registration guidance page.

Use our Get help service for help with:

• changing personal details or addresses that cannot be changed on MYUWE
• requesting letters
• your fees

Contact your Student and Programme Support team if you have a query about your marks or results.

If you need help with something that's not related to MYUWE, go to our Information Points web page.