Printers and MFPs (Multi-Function Printers)

 

This site contains all the information and links you should need to care for the MFPs and printers that UWE has provided for you to use.

Please Note:

MFP Support has now moved to the ITS helpdesk (123).

For all MFD and Printer faults contact the ITS helpdesk in the first instance. The help desk will identify faults where possible and do what they can to support you (this may include advice or a visit from UWE staff) and if canon need to be contacted the ITS helpdesk will contact canon on your behalf.

 

On this page:

General Print Information
Charges
Getting To Know Your Machine

Links from this page:

Advanced User Information, (Secure Print, Address Books, Securing the Machine)

Basic How-To Guides
Device Admin
Environmental information
Fault Logging
Getting Ink, Toner, Staples and Paper Loading Instructions
Machine Relocations and Removals (as well as Temporary Machines)
Pharos Blueprint
Policies and Copyright Law
Print Strategy Project
Printer and MFP FAQs
Secure Printing
Saving Money

Other Useful Information

 

General Print Information

 

Charges

How much a device costs to run is one of the most complex questions that is asked of Printing and Stationery Services. For more detailed information click here.

At present the University charges for the use of MFPs, printers are charged by the purchase of consumables through PSS. The MFP charges are as follows;

4p per Mono side printed or copied
12p per Colour side printed or copied
Scan to e-mail is not charged

At present these are charged to the "owner" of the machine and they then attribute and breakdown the costs as they see fit.

Getting To Know Your Machine

InkJet and LaserJet technology explained

What's the difference between a local and a network printer, and how do I know which I am using?

A local printer is one that is physically connected to your computer by a cable. There are two main cables used to connect to a printer the first and most common is a USB cable connecte directly from your computer to the device. The Second is the old style parrallel printer cable , this cable will be relatively thick, and the connectors at each end are quite large.
Regardless of the cable the printer name will be (should be) the type of printer connected to your PC, e.g. HP 1100D Business Inkjet (See ITS catalogue)

A network printer is one that is connected to a network socket on the wall by a thin cable, just like the one that connects your PC to the network. A network printer will have a name similar to CL-ITS-LJ09, where the first two letters represent the UWE site, the three in the middle represent your faculty/department, and the last bit just differentiates between several printers in one faculty/department.

What's the difference between an MFP and an SFP?

MFP is a Multi Functional Printer which combines a copier, a printer and a scanner. These are always network devices. They generally look like traditional photocopiers.

SFP is a single Function Printer, these are often network device but unlike the above MFPs they can only print.

What's the difference between an MFD and an MFP?

Nothing they are the same thing, different people refer to them as Multi-Function Printers (MFPs) and Multi-Function Devices (MFDs). There is no right or wrong but generally we are referring to them as MFPs.

 

 

To see a list of frequently asked questions please click here.