Staff Printing

Frequently Asked Questions about printing

What is the difference between a local and a network printer?

Why can't I print through ISIS?

Thick Client Users – Questions & Answers

What do I need to do to be able to print to a Network Printer?

How can I obtain the list of staff network printers?

Why can't I print from Windows based applications (Office, Internet Explorer, etc.) anymore?

I can print to more than one printer, how do I change which one is the Default printer?

Thin Client Users – Questions & Answers

What do I need to do to be able to print to a Network Printer? (Windows 2000)

I can print to more than one printer, how do I change which one is the Default printer?

Please see the thick client users Questions & Answers for the other questions.

Printer and MFP - Questions & Answers

Canon MFP is displaying "Online" at the bottom of the screen and will not photocopy or print:

Press the "Options" button and then "Offline" then "Copy".

I want to use the scan to file function:

Sorry, but this facility has not been implemented within the University for technical reasons.

Where do I find the Serial Number on a Canon MFP?

Press the small button labeled '123' and the number is shown at the bottom of the screen.

General Questions and Answers

What is the difference between a local and a network printer, and how do I know which I am using?

A local printer is one that is physically connected to your computer by a cable. The cable will be relatively thick, and the connectors at each end are quite large. The printer name will be (should be) the type of printer connected to your PC, e.g. HP 1100D Business Inkjet (See ITS Catalogue)
A network printer is one that is connected to a network socket on the wall by a thin cable, just like the one that connects your PC to the network. A network print will have a name similar to CL_ITS_LJ09, where the first two letters represent the UWE site, the three in the middle represent your faculty/department, and the last bit just differentiates between several printers in one faculty/department.

What is an MFP and SFP?

MFP is a Multi Functional Printer which combines a copier, a printer and a scanner. These are always network devices. They generally look like traditional photocopiers.
SFP is a single Printer, these are often network device but unlike

What's the Difference between an MFD and an MFP?

Nothing they are the same thing, different people refer to them as MFP's and MFD's. There is no right or wrong but generally we are referring to them as MFPs.

For further information about printing, please refer to the Microsoft support centre or contact the IT Support Centre at UWE.