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Index of FAQs

Entrance (Starting Point)
Where is the Library?
When is the Library open?
Can I use the Library?

Getting help in the library
When are library staff available to help?
What kind of help can I get?
How can I get help outside of the core hours?

Borrowing and returning items
When can I borrow items?
How do I borrow or return items
Can I renew items?
How many items can I borrow?
How long can I borrow items for?
Will I be fined for late items?

Disabled Users
Physical access.
Assistive technology
Photocopying
Borrowing
Access to information
Links to downloadable forms and other services
Contact us

Self-Service Area

Where is the Self Service Area in the Library?
What services are available at the Self Service Area?

Library Catalogue
What is the Library Catalogue for?
How do I find the material I need?
What are my UWE ID and Library PIN numbers?

Books
How are books arranged?
What is Short Loan?
What if a book is not available?
Why are some books in different areas?
What are electronic books (e-books)?

Audio Visual (AV) Material
What AV material does the Library stock?
How is it arranged?
Who can borrow AV material?

Journals
How do I find whether the Library has a particular journal?
How are the journals arranged?
What if a journal is not available?
Are journals available electronically?
How do I search for journal articles?
Can I borrow or copy journal articles?

Computers
Where are the computers?
How can I access the computers?
What software can I use?
Can I use my laptop in the Library?

Printing & Photocopying
How much does it cost?
How do I print?
How do I photocopy?

Study Areas
What different Study Areas are there?

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