Getting help

My card does not work
Contact the Security Systems Office (on uwecard@uwe.ac.uk or extension 82866, external number 0117 32 82866).

I cannot access a room / door lock not working
Contact the Security Systems Office (on uwecard@uwe.ac.uk or extension 82866, external number 0117 32 82866).

I have lost my card or my card has been stolen
You will need to request a new card by visiting the online store and completing the online process, to purchase a new card.
Note: If you card has been stolen you will be able to obtain a free replacement on submission of a crime reference number.

I would like to query a transaction on my account
Contact the facilities helpdesk (on extension 222).

 


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