FAQs

Q I need this there tomorrow (UK)
A
  • Small letter or package under 2kg by Special Delivery. Guaranteed before 09.00 or 13.00 next day. (Not Saturday).
  • Items above 2kg by Datapost either before 10.00, 12.00 or 24 hrs.
  • Datapost will deliver Saturday for twice the price as long as somebody is at the address to sign for them.
  • We do not do a same day service, sender would have to book this themselves.
Q I need this in Europe/World as quickly as possible.
A
  • Go by Airsure or international signed for (Royal Mail).
  • DHL deliver to most EEC countries next day (any weight) and quickest service to other countries. Senders are required to fill in and sign DHL forms. Postroom also has to phone DHL to organise a collection not later than 14.00.
Q I need this signed for at the other end.
A Recorded is for just a signature at the other end. It is expensive to items over 3kg this way. Datapost would
be best for these. Registeres is another way but more expensive, but to be used if insurance needed. Packages must be under 2kg.
Q Do you go to Hartpury, Swindon or Bath?
A Yes, every Mon/Wed/Fri. Items need to be in the Postroom the day before or before 09.00 on the day of delivery.
Q I am expecting repro from Emersons Green.
A Postroom do not deal with repro for the Frenchay Campus, only help deliver small quantities to sites.C.S.O's deliver repro around the Frenchay Campus. Contact Gary Edwards on 82455
Q Who can I contact for General info in Postroom issues?
A Jim Beasley or Matt Smith on 82452