Pharos Online Payments - Help

How to access Pharos print credits

Please enter your UWE userid and password (the same as used for myUWE and blackboard) and then click the OK button.  Access to the online payment of print credits is available on many webpages on the UWE intranet.

Sign-on to Prints Credits now.

Top-up your print account (Web Credit)

To top-up your print credit account please select Web Credit from the menu on the left of the screen.  Once selected you must select the amount you wish to credit (restricted to GBP 5, 10, 15, 20, 25 or 30) and then a button will be enabled to 'Proceed to debit/credit card payment'.

The next stage is to enter your debit and credit card details, but before doing so please review the terms and conditions and then tick the box to indicate you agree to them.  You cannot proceed unless you agree the Print Credits Terms and Conditions.

Once you have successfully entered your card details and the payment is successful a transaction complete page will be displayed and an email confirming the transaction will automatically be sent to the address provided.  Return to the print credits system by clicking on the Return to Print Credits button.

Your new balance should be displayed.

Note:  It is important you complete the process in a timely manner as delaying the payment process can cause a timeout from print credits and result in your account not being updated immediately.

How to view your account balance or transactions

Your account balance will be displayed on the main page and a record of your web transactions can be viewed by selecting My Transactions from the menu on the left and entering a date range.

Issues or other questions

Please refer to the Pharos Print Credit FAQ's.