Online Payments & Direct Debits
Existing users
Those familiar with the online payment and direct debit facilities should use one of the two links below to enter a secure site where online payments can be made and direct debits set up.
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NEW: Students can now top-up their Pharos print credit account online.
Products can also be purchased from the Online Store.
New Users
New users should read the information on this page before entering the secure site. It provides basic information about how the site operates and the types of payments that can be made.
You may also wish to look at the help pages. These provide a detailed overview of each screen in the payment site and what information needs to be provided on each one. As the secure site opens in a new window it is possible to have the help screens open at the same time in case you need to refer to them.
Please also read the list of frequently asked questions (FAQs).
Students (or those paying on their behalf)
It is now possible for students (or those paying on their behalf) to pay online debts for fees, accommodation charges, library invoices and other amounts invoiced to them. Payment may be made by credit or debit card using one of the cards shown below. We are unable to accept Amex or GE Capital cards for payment online. At present this payment facility is restricted to existing students. The University hopes to extend the number of charges that can be paid online in the near future.
It is now also possible for existing students to setup and amend direct debit instructions online. Due to restrictions imposed by the banks, it is not possible to setup or amend a direct debit debit instruction on accounts that require two or more individuals to authorise payments.
Clicking the link below will take you to the secure payment site which will open in a separate window. If paying by credit/debit card you should have your student number, details of the charges you wish to settle and your card to hand before entering the site. If setting up or amending a direct debit you will need your sort code, account number and the name and address of your bank. These can be found on one of your cheques. For security reasons, your session will be timed out after 20 minutes of inactivity.
Other Customers
It is now possible for other customers of the University to settle their invoices online. Payment can be made using the same card types as for students.
Clicking the link below will take you to the secure payment site which will open in a separate window. You should have your account, invoice numbers and your card to hand before entering the site. For security reasons, your session will be timed out after 20 minutes of inactivity.
General Information about Online Payments
After entering the secure payment site (but before you are asked to enter any information) you will have the opportunity to examine the secure site certificate, specific terms and conditions relating to online payments and statements about privacy, security and freedom of information.
Please click the link below if you would like to read a list of frequently asked questions.
Frequently asked questions (FAQs)
Feedback
The University welcomes comments and suggestions about its online payment facilities - both about the current site and how users would like to see its facilities extended. Anyone wishing to make such comments should click the link below. Please do not use this link to raise queries about invoices or charges or to make general enquiries about the University. Queries about invoices and charges should be addressed to the department shown on the relevant documentation; general enquiries should be made by clicking 'Contact UWE' at the very top of this page.
Online Payments - Comments and Suggestions
